The Sweaty Entrepreneur

We entrepreneurs sweat a lot. Our perspiration is the result of a lot of heavy lifting. It’s the byproduct of many a nervous moment whether it be scrambling to make a payroll or waiting to find out if we won a major contract. We’ve all heard the phrase – “don’t sweat the small stuff.” But what exactly does this mean? Someone needs to write a handbook for entrepreneurs on what we should sweat about! So here goes.

Don’t sweat what type of new office furniture to buy. Do sweat whether or not sales people are spending too much time sitting on the new office furniture instead of meeting face-to-face with customers. Don’t sweat whether the receptionist is wearing a sundress that is an inch too short. Do sweat how the receptionist is greeting customers in person and on the phone. Don’t sweat whether or not the expense report format is just right. Do sweat whether it’s clear to the team what expenses are eligible for the expense report.

Don’t sweat the design of the uniforms for the company softball team. Do sweat a bad Google customer review. Don’t sweat that someone parked over the line in the parking lot. Do sweat the cleanliness of the public restrooms in your place of business. Don’t sweat the fact that a team member seemed snippy to you this morning. Do sweat whether or not you made eye contact with and cheerfully greeted every team member you saw this morning. Don’t sweat the proposal binder that started to come apart in your client meeting. Do sweat the manner in which you differentiated your product or service in that proposal. Don’t sweat the naming conventions for your electronic files. Do sweat the critical documentation that needs to be in those files.

Don’t sweat those e-mails from colleagues that ramble on forever. Do sweat the content of the e-mails and what might be discoverable in some future litigation. Don’t sweat how much it cost for lunch with a customer. Do sweat how much that lunch helped to improve your relationship with the customer. Don’t sweat how you looked in a candid photo at the company picnic that was posted on your company’s Facebook page. Do sweat whether you made sure that every member of your team felt appreciated and valued at the company picnic. Don’t sweat it that you could only afford $25 gift cards for your team at Christmas. Do sweat whether your team members see you as a genuine and authentic leader.

Don’t sweat not taking credit for the successful completion of a project you led. Do sweat sharing the credit with members of your team that ensured the success of that project. Don’t sweat being a little late for the weekly game of pickle ball with friends. Do sweat being a few minutes early for a client presentation. Don’t sweat the fact that the restaurant mixed up your dinner order. Do sweat the note of condolence to be written to a team member who just lost a loved one. Don’t sweat that your name wasn’t mentioned in a newspaper article about your company. Do sweat whether or not your company will be mentioned in a newspaper investigative report for mishandling a customer complaint.

Don’t sweat the details of the co-pay on your company’s new health insurance plan. Do sweat the details of your company’s ten-year vision. Don’t sweat the wording of your personnel handbook’s section on the dos and don’ts of copy machine usage. Do sweat the wording of the contract you are about to sign for a major equipment purchase. Don’t sweat trying to look like a hipster in your new clothes. Do sweat looking to your team like a confident and competent leader. Don’t sweat bailing out on the umpteenth all-hands conference call to discuss (ad nauseum) the final changes to the company training manual. Do sweat making it to your daughter’s school musical in which she is performing.

Yes, there are plenty of things to sweat about and plenty of things to not. The trick is figuring out that which is important. The best measure is to focus on what is best for your customers and your team members. Much of the rest may be superfluous.

You can also listen to a weekly audio podcast of my blog. What you hear will be different than what you read in this blog. Subscribe on iTunes or wherever you get your podcasts. You can also click on this link – Click here to listen to Audio Episode 115 – Overflowing.

This blog is being written in tandem with my book, “An Entrepreneur’s Words to Live By,” available on Amazon.com in paperback and Kindle (My Book), as well as being available in all of the other major eBook formats.

Unregrettable

There’s no Question and Answer this week. Because what I want to write about is of a most serious nature. The husband of my oldest friend in the whole world was diagnosed with late-stage brain cancer just a short time ago. Of course he fought hard but today we mourn his passing and celebrate his life. And it brings into focus a much bigger point that must be made. How exactly are we living our lives? What are putting off until tomorrow? In my book, An Entrepreneur’s Words to Live By, the entire first chapter is about living today like we’re going to die tomorrow. In honor of my friend and her husband, please allow me to excerpt a few thoughts on this subject from my book.

A goldfish will only grow as large as the container in which it lives.  Humans are no different. Living today like you’re going to die tomorrow is all about capacity. By definition capacity is the ability to receive or contain. Most people will tell you to live life to your full capacity – regardless of its size. Truly amazing success comes not when you fulfill your capacity but expand and surpass it.  You have to get a bigger fishbowl.  But how?

1.    Create a sense of urgency in your work life and in your personal life. Become much more adept at planning and time management. In turn you will become more proficient at prioritizing. Remember that you are doing this not just to live to your capacity for life, but to expand your capacity for life and then live to it.

2.    Learn how to live in the moment. The past is good for pleasant memories and as a learning tool. The future may never come. Tend to your priorities. If attending your son’s little league baseball game is a priority, then by all means, be there. If participating in a brainstorm session with your work colleagues is a priority, focus on doing your part in the brainstorm.

3.    Don’t worry. Think about and find solutions for what you can control and ignore the rest.

4.    Eliminate the propensity for procrastination by making certain that you clearly understand your goals and objectives. Then identify and prioritize the tasks that must be completed to achieve your goal. This makes it hard to put off doing what needs to be done.

5.    Become aware of unnecessary actions and wasted motion in your life. Then look for ways to replace them with greater productivity which is another way to expand your capacity for life.

6.    Understand that quality downtime is critical to being able to live in a healthy and productive manner. You are no good to yourself or the people who depend upon you if you burn out.

7.    Make an inventory of what your family and business associates would need in the event that you die. Then, take the steps to put your affairs in order. This will give you the peace of mind to live each moment to the fullest.

The question I ask myself at the end of every day before I go to sleep is, “Do I have any regrets?” I am so blessed because I can honestly answer this question with “No.” I believe that my friend and her husband would also answer it the same way. Can you?

This blog is being written in tandem with my book, “An Entrepreneur’s Words to Live By,” available on Amazon.com in paperback and Kindle (My Book), as well as being available in all of the other major eBook formats.

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Disorderly Conduct

Question: Sometimes entrepreneurial environments become wild and crazy. How do I keep from getting sucked in and swallowed up by all this confusion?

Answer: Don’t you just love it? The environment you describe is typical of a dynamic, fast-paced organization. Meetings and phone calls – one right after another; multiple deals and projects to be tended; and e-mails flying at a dizzying speeds, all add up to only one thing. Chaos. Personally, I am energized by such situations. But it wouldn’t be hard for everything to tip over and fall into the abyss, metaphorically speaking.

Managing chaos is a test in multi-tasking; thinking three-dimensionally; practicing patience; maintaining composure; having a sense of humor; demonstrating physical and mental stamina; being flexible; staying positive; thinking creatively, and communicating effectively. Whew! Seems like a pretty tall order, doesn’t it? Wouldn’t it be more productive if there was more of an orderly flow within an organization? Maybe, but chaos can produce some amazing results.

When things become chaotic, entrepreneurial leaders find out who in an organization can step up and produce results. They see clearly who wilts and who thrives under the pressure. And out of chaos can actually emerge some of the best ideas. One of the finest examples is the Empire State Building. Imagine this. Construction began in January 1930, just when the Great Depression was settling over the country. More than 3,400 workers swarmed the site and built the tallest building in the world – 1,250 feet and containing 2,248,355 square feet (the size of 47 football fields) – and they completed it in 410 days! Imagine the enormity and complexity of this project. The chaos we experience as entrepreneurs is a fraction of what must of have been present with the Empire State Building. I consider this building to be a literal and figurative monument to creating order out of chaos.

So what’s the trick to making chaos work productively and not letting it consume us? First, it’s important to ignore all of the “noise” that comes with chaotic situations. We must become expert at focusing on only that which matters – keep an eye on the prize so to speak. Block out everything else. Second, it is critical that we identify priorities in the jumble of craziness, tasks and emotions. Failure to prioritize is one of the most lethal and negative aspects of chaos. Finally, consciously look for the positive results that can emanate from chaotic situations and feed off of them. This is obviously a state-of-mind opportunity and a choice we can make. The choice is really pretty simple. We can either allow ourselves to be overwhelmed by the chaos, or we can rise above it and use it as a tool to propel our cause.

Chaos is a highly-charged energy flow. It simply has no order to it. When we are able to harness the positive energy elements of chaos, we can use the momentum to create order and attain our goals at a much higher level than otherwise possible.

This blog is being written in tandem with my book, “An Entrepreneur’s Words to Live By,” available on Amazon.com in paperback and Kindle (My Book), as well as being available in all of the other major eBook formats.

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