The Failed and Defeated Entrepreneur

What two words in the English language couldn’t be further apart in their meaning, but are often intertwined for entrepreneurs? The first word by itself is part of the everyday life of an entrepreneur – and every other person in the world as well. This word is relatively innocuous. But when connected with the second word it’s like adding the primer to dynamite. The resulting explosion can have all sorts of detrimental effects on our lives.

That first word is “failure.” Many entrepreneurs (and others) fear failure. But successful entrepreneurs have almost always experienced failure in different ways and multiple times. They use their failure to recalibrate or pivot and find a new way to make something work. David H. McConnell was a door-to-door book salesman who offered a little gift of perfume to female customers. Selling the books didn’t work out so well, but there was great demand for the perfume. So, McConnell ditched the books and turned the perfume concept into what is now known as Avon. Ever heard of Traf-O-Data? It was a partnership between Bill Gates and Paul Allen for the purpose of developing reports from traffic counters for traffic engineers. The business was not a success. But Gates went on to launch another venture called . . . Microsoft. And then there’s the famous story about a man named Fred Smith who wrote a paper for his Yale University economics class involving overnight parcel deliveries. The professor wasn’t impressed and gave him what Smith recalls was a C. Undaunted; Smith pursued the idea which today is known as Federal Express.

This brings us to the second word. The word is toxic to entrepreneurs because it can easily become a mindset. The word . . . “defeat.” Failure is part of a process of experimentation and discovery. Defeat is the end. Once defeat is admitted, there’s nothing more to be done. I knew a man who worked for someone else for several decades. Then he decided to spread his entrepreneurial wings and bought a business. He labored mightily but eventually had to close his doors. But rather than lean into the experience and use it as a steppingstone to success, he withdrew. His confidence was shaken, and he began making unhealthy choices. He tried working for someone else again but eventually ended up driving a taxi. Now there’s nothing wrong with driving a taxi if it’s for the right reason. But in this case, it was his way of curling up in the fetal position and saying, “I can’t.”

I think that it boils down to whether we have a “die trying” mentality. It boils down to whether we have a positive image of ourselves. It boils down to moving as fast as we can to kill our own bad ideas so we can make room for the good ones! When we are afraid to fail, we are setting ourselves up for defeat. One of the most important things about failure is making certain that it’s not so monumental that we can’t right our ship. A mindset of defeat occurs when we are convinced, we’ve lost it all – forever.

Here’s what I’ve learned. I don’t set out to fail at anything but accept the fact that I will, and I must, if only to find the good ideas that work. I always make sure there’s enough of a margin of safety that my failures aren’t going to “kill” me. This leaves room for a pivot or a more significant shift. Regardless of my failures I will always remain positive and optimistic. Sometimes this can be very hard but it’s fundamental to avoiding defeat. When I do fail, I look for what can be salvaged from the experience to bolt onto the next iteration of whatever I’m doing. And finally, I know that I’m a step closer to success by eliminating a step in the process that didn’t work.

Failure and defeat are not connected in any way, shape, or form. Great opportunity and great success can rise from failure. Nothing good comes from defeat.

This blog is being written in tandem with my book, “An Entrepreneur’s Words to Live By,” available on Amazon.com in paperback and Kindle (My Book), as well as being available in all of the other major eBook formats.

Keep the Change

I once heard a saying that when one door closes another opens . . . but until then it’s hell in the hallway. Doors opening and closing are metaphors representing change. However there’s no discussion in these analogies about who is opening and closing the doors. Perhaps that’s where we ought to start our discussion.

I’m a pretty boring guy. I’ve been married to the same woman since 1974; lived my passion with the same company since 1975, and resided in the same house since 1978. But that’s where the constancy ends. Most of my business life has been about change and much of my personal life has been as well. Where some people see change as foreboding, I wholeheartedly embrace it. Why? Because I’ve generally found that change leads to bigger and better things – whatever they might be – and especially when I’m instigating the change in the first place!

As you might imagine, I’m going to suggest that how change impacts us starts with our mindset. Many see change as the start of a transition from one thing to another. Perhaps a broader view would be to see change as a transformation. To me, transitions are a bit mundane. But transformations are exciting and offer countless possibilities. Think about your own life. Do you want it to be a transition – almost plodding from one circumstance to the next? Or do you want your life to be transformed from something lesser to something greater? Assuming we only go around once in this amazing journey, don’t we want the experience to be as expansive as possible?

I’m not advocating change for change sake. But I am suggesting that seeing change as an opportunity for transformation has many inherent rewards. It inspires us to think much more creatively than we would if we are seeing change in a transitional manner. It nudges us out of our comfort zone which adds to the richness of our lives. It allows us to move past some of the fears that have been holding us back. And transformation immerses us in multi-dimensional options and alternatives from which to choose. Lest you think this is an exercise in the abstract, allow me to illustrate it in more concrete terms.

Let’s suppose that you are an entrepreneur with a product that has seen a steady decline in sales over the past few years. You sell other products that do fine, but this particular item just isn’t cutting it. Your team has pushed all the right buttons but the needle isn’t moving. The transitional approach might be to simply dump the product and move on. This would represent a change from the status quo – a sad, but common footnote in the history of products that eventually failed. On the other hand, a transformational approach might be to acknowledge the failure of the product, but to use it as a springboard to look at your overall product line from top-to-bottom. Could the same fate befall any of your other product items? Why exactly did this particular product fail? What is the lesson to be learned from its failure and how can that be translated into something positive for the rest of your products? In the end, this single product failure could become the catalyst for a complete transformation of your entire product offering, making your company stronger and able to gain additional market share.

Change can be viewed as a transition or a transformation. We make the choice to pick which path we want to follow.

This blog is being written in tandem with my book, “An Entrepreneur’s Words to Live By,” available on Amazon.com in paperback and Kindle (My Book), as well as being available in all of the other major eBook formats.

Butterfly-Transformation