The Mentally Tough Entrepreneur

On May 15, 1963, astronaut Gordon Cooper blasted into space on Mercury-Atlas 9. The Mercury capsule was 10.8 feet long and 6.0 feet wide. The duration was 34 hours and 19 minutes 46 seconds at a maximum velocity of 17,547 miles per hour and an altitude of 166 miles.

Alex Honnold is a world-renowned big wall free solo rock climber. He is particularly famous for climbing Yosemite’s Triple Crown – The Nose (El Capitan), Mt. Watkins and The Regular Northwest Face of Half Dome – completed in 18-hours and 50-minutes. Free solo climbing is done without ropes, pitons, or carabiners.

Navy Commander Jeremiah Denton was a POW in North Vietnam for eight years (1965-1973) four of which were in solitary confinement. He was forced to participate in a 1966 televised press conference during which he blinked the letters T-O-R-T-U-R-E in Morse code. After his release from captivity he retired at the rank of Rear Admiral and became a U.S. senator from Alabama.

What is the common thread that runs through all three of these individuals? Of course, their physical stamina is obvious. But perhaps even more amazing is their mental toughness. I cannot imagine what it would have been like stuck in a tiny Mercury capsule all by myself hurtling through space at an incredible speed. What if something went wrong and I could not get back down? Or how about being 2,300 feet up the 3,000-foot face of El Capitan with no ropes or anchors and suddenly feeling sick? And being tortured and isolated for years in a prison camp is incomprehensible. Without mental grit, think about how easy it would have been to go stark-raving mad in each of these situations and just totally lose it.

Fortunately, as entrepreneurs we are generally not faced with situations that threaten our mortality. But developing a strong mental state is critical to our entrepreneurial success. There are many situations that we encounter that call for mental toughness. If we waver or lose our way, we can lose a whole lot – financially, in terms of relationships, team members and reputation.

Exactly what should we do to become mentally tougher? First, how do we contemplate and deal with failure? Failing is actually a crossroads for us. When something doesn’t work the way we had planned we have a choice to make. We either give up or we get back up and keep trying. Feelings of pain and discomfort create patterns that our brain wants to avoid in the future. True progress is made when we decide to move forward past the pain and into a state of endurance.

Second, we need to identify the self-imposed limitations that hold us back. Do we have routines that have become ruts? If we keep pushing the goal, we achieve real growth. Breaking out of old habits and happily accepting new challenges is mentally stimulating and helps us become conditioned for success. As is always the case, constantly maintaining a positive attitude is an enormous step toward becoming mentally tough.

Finally, we visualize the result then write the script for the journey to get there. Mental toughness cannot be achieved aimlessly. We must have an end game in mind. Gordon Cooper wanted to finish the mission and get home safely. Alex Honnold wanted to get to the summit of El Capitan. Jeremiah Denton wanted to put his feet back on American soil. In each case they had a clear objective and kept it front and center at all times.

To become mentally tough, we embrace failure and use it to create endurance. We discard self-imposed limitations and through positivity, set the table for success. Ultimately, we paint a clear picture of what our success will look like and then execute the strategy and tactics that take us there.

This blog is being written in tandem with my book, “An Entrepreneur’s Words to Live By,” available on Amazon.com in paperback and Kindle (My Book), as well as being available in all of the other major eBook formats.

The Joyful Entrepreneur

Vreugde and more Gioia! Yeah, I had to look them up too. The first word is Dutch, and the second word is Italian. But they mean the same thing. In Spanish, the word is alegría and in Swedish it is glädje. So enough with the mystery. The word is JOY. Unfortunately, this is a word that is foreign to many entrepreneurs.

You see, we entrepreneurs are a pretty serious and driven bunch. We have important stuff to do and companies to build. We are always moving at the speed of light and struggle to find enough hours in the day. Joy? Let’s see, maybe we can squeeze it on the calendar three weeks from Thursday at 2:00 PM . . . for 20 minutes. Is the picture coming into focus yet? The point is that many of us do not allow joy to get within two miles, much less become an integral part of our lives. After all, feeling and celebrating joy is not very macho and we don’t want someone to get the wrong idea.

Why do we persist in having such an allergic reaction to joy? Can we become one of the next captains of industry and still allow for a modicum of joy? Of course, we can answer in the affirmative and we must. Joy and success are tied inextricably by definition. If you do not believe me – look it up! Merriam-Webster clearly states that “joy is the emotion evoked by well-being, success, or good fortune or by the prospect of possessing what one desires.” But here is something else that I have learned. We can feel great joy when we celebrate the success and good fortune of others.

I believe that joy should become a part of our daily lives. It is one of the healthiest emotions we can have. And here is something I have learned that become your secret weapon. Do you know what it feels like to get stuck in the downward spiral of negative thinking? We lost a deal to a competitor that we were sure we had in the bag. Or one of our key team members just quit. And maybe the bank would not make the loan we needed. When faced with these kinds of issues our thoughts can turn dark very quickly. But we can just as quickly turn the tables by “jumping into joy” and with both feet. I started practicing this concept years ago. Every time I would start to feel down, I would intentionally find someone who was in a good place – a friend, family, or team member. Then I would applaud their success or good fortune. It is amazing what a lift this provided for me, not to mention how it made the other person feel.

Joy is uplifting. It is shout-it-from-the-rooftops passion. It is at least one level above happiness if not more. Joy kicks the endorphin rush into high gear and does all sorts of positive things to our bodies. We can experience joy through all five of our senses – sight, sound, touch, smell, and taste. If we do not practice it or if we wait for it to come to us, then in effect we are suppressing it. But if we go looking for joy it is incredibly easy to find. And don’t we like to be around people who are joyful? They are easy to spot. Their facial features are etched with a permanent smile and a twinkle in their eye. They radiate warmth and bubble with personality.

We can continue to be Mr. or Ms. Seriously No Nonsense, or we can lighten up and have some fun at work. For many summers, we had an Ice Cream Day. I dressed up in a ridiculous looking ice cream cone suit and pushed an ice cream cart around the office passing out Nestlé drumsticks, Fudgesicles and other delectable delights. I had a blast, and everyone had a good chuckle. This truly was a joyful moment for all.

Life is boring without joy – and so are we. Joy tramples negativity and helps balance our emotions. There is no downside whatsoever to reveling in joy.

This blog is being written in tandem with my book, “An Entrepreneur’s Words to Live By,” available on Amazon.com in paperback and Kindle (My Book), as well as being available in all of the other major eBook formats.

The Lucky Entrepreneur

I am sure you have heard the saying that even blind pigs find a truffle once in a while. Sometimes people will say that their luck has run out. Author Josephine Hart once wrote, “Lucky people should hide. Pray the days of wrath do not visit their home.” Theodore Roosevelt said, “As regards the extraordinary prizes, the element of luck is the determining factor.” Bill Watterson, creator of the comic strip Calvin and Hobbes once quoted Calvin as saying, “You know, Hobbes, some days even my lucky rocket ship underpants don’t help.” That one is my favorite.

So, how often do we chalk things that happen up to luck? There has always been a lot of talk about coincidence, destiny and fate. It is as if there are certain influences in our lives that are out of our control. And it is pretty hard not to believe that this is totally true. But as the years have gone by, I have come to believe that we do control pretty much everything that happens, just not always at a conscious level. Once, I was talking with a friend who had been struggling with his job performance. He wasn’t hitting the sales goals his company had set and was on the firing line to improve. He had a breakthrough month and said this about it, “Basically, my team was down three points, and I got fouled shooting a half-court shot at the buzzer that happened to go in. I worked hard to get there, but it was purely coincidence that it all came together at one time for me.” But the reality of what transpired for him had nothing to do with coincidence or the serendipity that he describes.

What my friend did not realize is that he set an intention and then persevered to make it so. In the process, he created an energy that opened the door for him to win. We are such a tangible society. If we can’t touch it or see it, we often don’t believe it. Ah, ye of little faith, as the saying goes . . . right? But I have said many times how powerful our minds can be. Think about it. When we are in a negative frame of mind, how productive are we? How often do good things happen? Likewise, when we have a positive mindset how productive are we? How often do good things happen? I can’t think of a single time when I was in a sour mood and wallowing in negativity that anything really good came of it. And I do know that everything good that has transpired occurred when I was in a positive place. Thus, I have reached a pretty simplistic conclusion that if I stay positive, I will create the energy necessary to draw good things into my life.

Do you believe that NBA star LeBron James is the luckiest man alive because he can shoot the lights out and dominate the game? Or, do you believe that LeBron James maintains a positive mindset that propels him to work hard to take advantage of an opportunity given to him by his innate skills? He does a combination of stretching and yoga throughout the day. He works out in the gym and on the basketball court. He is fanatical about his nutrition and water. James has a tireless work ethic, preparing himself mentally and physically to be the best basketball player in the world. Is that luck?

We do not stumble into our success but will it to be so with our preparation and mindset. Keeping negativity at bay opens the door to the positive energy that is anything but luck.

This blog is being written in tandem with my book, “An Entrepreneur’s Words to Live By,” available on Amazon.com in paperback and Kindle (My Book), as well as being available in all of the other major eBook formats.

The Blessed Entrepreneur

We all have aspirations. So, what kind of an entrepreneur do we aspire to be? I would like to be a Blessed Entrepreneur. How would this manifest?

The Blessed Entrepreneur has a rock-solid set of principles and core values. He or she marches to a tune of integrity and honor. Decisions are made in part with an eye toward how others are helped and most certainly an avoidance of intentionally hurting anyone. The purest test of this individual comes when a choice must be made between earning substantial profits by “cutting corners” or doing the right thing that generates little or no gain.

The Blessed Entrepreneur sees the glass not half empty or half full. This person sees many glasses overflowing and is always in deep gratitude for such bounty. A completely positive mindset is one of the strongest attributes of the Blessed Entrepreneur. Thoughts of lack and limitation are quickly swept away with optimism and hope; then translated into process and action that preordains the desired outcomes. Even moments of doubt and challenge are transformed into opportunity and silver linings.

The Blessed Entrepreneur exudes a quiet confidence. There is no arrogance – only competence. This confidence evolves through knowledge, experience and selflessness. The Blessed Entrepreneur is never too proud to ask for help or admit ignorance about a particular subject or situation. He or she is totally comfortable in his or her own skin. There’s no need to “put on airs” or pretend to be someone they’re not.

The Blessed Entrepreneur is the quintessential leader. This person is a role model and a collaborator. A command and control style is never utilized. Coaching is the approach most favored and a clear vision is continuously articulated. The Blessed Entrepreneur inspires members of the team to do better and be better. He or she is always looking for ways to recognize the accomplishments and success of others. An intentionally positive culture is developed and nurtured.

The Blessed Entrepreneur understands his or her priorities. Outside of a vocation, this individual has a strong focus on living a healthy lifestyle. This includes regular exercise, eating right and getting regular medical checkups. The Blessed Entrepreneur is aware that good health impacts all other aspects of his or her life. Similarly, this person also pays attention to the family unit, spending quality time with a spouse or partner, children, parents, grandparents and other family members. Most important of all, being fully present defines quality time.

The Blessed Entrepreneur is financially prosperous but not because wealth is his or her goal. Instead, a passion for a profession drives this person to excel and discover new opportunities. This passion unlocks a powerful creative flow that results in amazing success. And part of this success can be measured in a level of financial benefit that becomes a by-product of the overall effort.

The Blessed Entrepreneur embraces change and fearlessly pursues innovative solutions to problems that are faced. The prospects of change stimulate excitement and a desire to lead the process that enables an orderly transition. There’s no hand wringing about the past – only a positive outlook for the future with an expectation that every day will be even better than the last. This attitude converts to boundless energy that is infectious for all those with whom contact is made.

Finally, the Blessed Entrepreneur lives a life of service to others. He or she is always looking for ways to offer a helping hand without quid pro quo. There is no need or anticipation for accolades and recognition. The Blessed Entrepreneur has an innate ability to spot those who need assistance whether it be a colleague, a friend, a family member or even a stranger. This giving of one’s self may be small in nature or significant – it matters not.

Blessed Entrepreneurs lead complete and satisfying lives. They are committed to their aspirations which becomes inspirational for the rest of us.

This blog is being written in tandem with my book, “An Entrepreneur’s Words to Live By,” available on Amazon.com in paperback and Kindle (My Book), as well as being available in all of the other major eBook formats.

The Unafraid Entrepreneur

I’ve heard it said that fear is a major motivation for entrepreneurs. This may be true but it’s not a healthy or effective motivator in my book. Think about what happens when we are afraid. Do we think with a high degree of clarity or are we focused on some form of self-preservation? Is our creativity in full bloom or do we just want to escape that which is making us fearful? Do we really want to be motivated by something so negative as is fear?

There’s no question that we entrepreneurs have moments when we are afraid. Perhaps we just learned that a major customer is going to stop giving us his business. What’s our immediate reaction? “Oh no! That customer represents 20% of our revenues and we’re going to have to lay people off!” We conjure up all sorts of horrible outcomes when we hear this news. And then it gets worse. Our negative thoughts multiply. “If that customer is unhappy enough to leave, I wonder how many other customers feel the same way. This could be a disaster! Our company could enter a death spiral and we’ll have to close the doors. What will I do next? Would someone even hire me after this debacle?”

It’s been my experience that rarely are things ever as bad as they might seem in the heat of the moment. What’s needed is an automatic diversion of some sort when thoughts of fear start to creep into our minds. And I have the perfect alternative for the ravages of dread and despair. Here’s the antidote . . . What could go right?

Here’s how it works. When something occurs that could have negative connotations – perhaps an event that stirs up severe anxiety – we stop and say, “what could go right?”  It’s like a train that is barreling down the tracks and it comes to a switch. If the switch is turned one way, the train goes to the left. If the switch is turned the other way, the train goes to the right. The mantra, “what could go right?” acts as that switch. If we go to the left, we are on the path to being afraid with a cascade of undesirable results. If we go to the right, we are on the path to calm and a highly desirable conclusion.

The notion of “what could go right?” is not just a blind state of Pollyanna. Instead, it’s a powerful frame of mind. In the example previously cited, let’s see how it might work. When the customer declares his intention to stop doing business with us, we immediately ask the question, “what could go right?” Rather than dwell on the loss of business, we drill down further and explore the cause for the customer’s departure. Let’s say that this individual was simply retiring and shutting down his operations – his decision had nothing to do with the product we’ve been providing. That doesn’t necessarily make the loss of revenues any easier, but at least we didn’t drive him away. We now have more capacity in our organization. In our newly found state of tranquility we remember hearing about a prospective customer that we have not pursued because we did not have the production capacity to meet her needs. But now . . . ! Without missing a beat, we set up a meeting with the prospective customer and guess what? She wants our product and her order will push our revenues beyond where they were with the departing customer.

Had we wallowed in fear, there is no way we would have looked for this new opportunity. We would have been “licking our wounds,” “regrouping,” and “hanging on for dear life.” Instead, we conquered fear before it ever took hold by asking ourselves the simple question, “What could go right?” We took the positive energy from that question and used it to kick our creativity into overdrive. And rather than seeing the situation as a problem to be solved, we viewed it as a steppingstone to even great good.

As entrepreneurs we’re in a much better position to enjoy positive outcomes when we look at everything with the question, “What could go right?”

This blog is being written in tandem with my book, “An Entrepreneur’s Words to Live By,” available on Amazon.com in paperback and Kindle (My Book), as well as being available in all of the other major eBook formats.

The Exhilarated Entrepreneur

Here’s a simple test. Do you wake up in the morning and can’t wait to tackle the day ahead? Does your brain function in overdrive with an idea a minute? Are you ever bored? Are you able to stay in “the zone” from a productivity standpoint for long periods of time? Do you experience endorphin rushes at times other than when you are exercising? Are you almost always in an upbeat mood no matter what? If you answered “yes” to all these questions except for being bored (and answered it “no”) then you are experiencing the “E” Factor.

The E Factor is a major ingredient in the recipe for the success of an entrepreneur (and everyone else for that matter). The E Factor is . . . Exhilaration! Exhilaration is the energizing excitement that puts an exclamation point on our lives. There’s no drudgery in Exhilaration. There’s no exhaustion in Exhilaration. There’s no negativity in Exhilaration. There’s nothing boring about Exhilaration. Exhilaration is all about positivity, optimism, the glass is overflowing (as opposed to half full), fireworks-on-the-4th-of-July, the sun is always shining and everything WOW!

From personal experience I can tell you that my life is so much richer and fuller as a result of reaching and staying in a state of Exhilaration. The little setbacks along the way that might throw others for a loop are mere speed bumps for me. My existence goes far beyond my vocation and has become totally holistic in nature. I know this may sound corny, but I truly am in love with life and life is in love with me.

How do we reach and stay in a state of Exhilaration? There are three steps that have worked for me. First, we must make serious choices about how we think. If you read my blogs regularly, you know that I constantly talk about how much of a difference our mindset can make. We all know this for the most part, but it’s not always easy to remember. Maintaining a positive state of mind is absolutely and totally critical to the E Factor. We must recognize when we are starting to veer into negative thinking; stop and release the negative thought and replace it with a positive thought. I have found that a positive affirmation said over and over is a perfect replacement for a negative thought.

Second, we deserve to live our passion. I realize that sometimes there needs to be a ramp-up process to reach this passion. My passion isn’t just what I do for a living. My passion is the way I live. It’s filled with many things for which I have a passion including my relationships, my philanthropy, my health, my creativity, my faith and many more elements. I’ve said numerous times that passion is what allows us to see in color. Just because we may not be totally passionate about our careers at the moment doesn’t mean that there aren’t many other aspects to our lives for which we can have passion. And with respect to our careers – we should have a step-by-step plan that provides the light at the end of the tunnel for when our career does become our passion.

Finally, we must practice intense gratitude. Being grateful for what we have and what we receive keeps the energy channel open for us to receive greater good in our lives. When I think back over the years about all the wonderful people who have done wonderful things for me, my gratitude needle explodes off the meter. Saying thank you isn’t enough. Doing good things for other people is an expression of our gratitude that recognizes what others have done for us. It’s a bit of a pay-it-forward mentality.

We can live in a state of Exhilaration if we choose to do so. It’s as simple as that. And to achieve the E Factor we must be positive, passionate and grateful. Enjoy the fireworks show!

This blog is being written in tandem with my book, “An Entrepreneur’s Words to Live By,” available on Amazon.com in paperback and Kindle (My Book), as well as being available in all of the other major eBook formats.

The Opportunity-Seeking Entrepreneur

Knock-knock. Who’s there? Problem. Problem who? This childhood riddle is emblematic of a common perspective that many of our daily encounters present problems for us. But are they really problems? I’m sure that an argument can be made that anything a bit perplexing or where a less-than-favorable outcome is realized, could be considered a problem. But why do we choose to believe this so often? Some of us by nature are problem-solvers (I’ve been known to fall in this category) and so we may see situations as problems to be solved. But I submit that there is a different way to look at this.

For the last many years, I’ve become more and more inclined to be an “opportunity-seeker.” And what a difference it makes to see things as less problematic and more opportunistic. Obviously, this is a subtle shift in mindset – does it really matter what we call it? I believe that it does because of how we tend to react internally to problems versus opportunities. Some of our natural feelings when facing a problem may be dread, fear, surprise, fatigue, victimization, overload, resignation, procrastination and apathy. All of these feelings are cloaked in negativity. Of course, there are positive ways to view problems and many of us may do so; but I’ll bet that the natural tendency is to focus more on the negative perspective.

On the other hand, becoming an “opportunity-seeker” is a proactive and positive manner in which to move through challenging situations. Notice my language here. I didn’t talk about “facing” a problem. I didn’t talk about a “resolution.” Instead I used the words “move through challenging situations.” This sounds effortless but it’s not. However, the process of “moving through challenging situations” does not have to be filled with our own emotional downside drama. And there’s one component to be an “opportunity-seeker” that makes it all worthwhile in my view. We get to unleash our creativity.

Creativity is one of the most positive energies that we can experience. It’s much more expansive than just figuring out how to fix something. Metaphorically speaking, creativity enables us to make things bigger and better. I’m sure you’ve felt the frustration of trying to put together a puzzle where you simply can’t find the right piece. We just want to “fix” the situation by finding the missing piece and moving on – right? Contrast this with taking a pile of Lego® pieces and building an object right out of our minds-eye. That’s the difference between being a problem-solver and an opportunity seeker. Some situations will always require finding the right piece to the puzzle no matter how creative we want to be. But we can find a way to harness our creativity in every situation. In the literal case of the puzzle, perhaps we can become more imaginative in the way we sift through the pieces to find the right one. Or maybe we make a game out of it.

The office lease for our company’s space recently expired. Even though we’re a commercial real estate company we always leased space rather than owned it. In the past we were able to secure the leasing and management of an office building by offering to be a tenant and pay a market rent. After we sold the commercial side of our business to focus on apartments, we no longer needed to rent our corporate office space. We began the search for new office space nearly a year ahead of our lease expiration. Several buildings were possibilities and we got serious enough about one such building to make an offer to purchase it. In retrospect, it was a blessing that the seller was unwilling to come anywhere close to the price we wanted to pay, and the deal stalled. This building would have quickly been too small, and we would have been spread across three floors.

Then, I woke up in the middle of the night and the image of another building popped into my head. It wasn’t on the market and I had had a long relationship with the building owner. We reached out and lo and behold – the owner was willing to sell. We completed a private transaction several months thereafter and now occupy beautiful space in a much larger (and more attractive) building, with plenty of room to grow, and in a much better location. I am so glad that we didn’t try to “force” the opportunity we were seeking with the other building. The problem we faced on where to re-locate was solved with relative ease and grace.

When we choose to stop seeing challenging situations as problems, we cease limited ourselves to being only problem-solvers. Moving through challenging situations by looking for opportunities to be creative opens the way for feelings of joy, accomplishment, euphoria, happiness and satisfaction. Knock-knock. Who’s there? Opportunity!

Tell Me What You See

When you look at me, what do you see? When you look at others, what do you see? Am I judged by my appearance? Are you skeptical or wary? These thoughts offer an interesting commentary on our society in general and on entrepreneurship in particular. Here’s what I have observed – about others and sometimes about myself. Are we actually looking for the good in our fellow man, or are we focused on finding fault? The political situation has disproportionately magnified this concern. Our country is so divided and partisan that it’s easy to instantly brand another person based upon what we perceive to be their ideology. Rightly or wrongly, if they are branded as a liberal or conservative; a Democrat or Republican, we may automatically draw conclusions that don’t serve us well.

I am renewing my efforts to work harder to see the good in others; to help build others up, rather than tearing them down. Does this sound trite? Think about it for a moment. Jonathan is negotiating to purchase a piece of equipment for his factory. There are major dollars involved and he has located the item that is only slightly used. Jonathan’s first thought is, “I wonder how I’m going to get screwed by the seller?” Right out of the blocks he’s telling the universe that he expects to be taken advantage of. He knows nothing about the individual who is selling the equipment. When asked why he feels this way, he responds, “Well, you can’t trust anyone these days.” Wow! We’ve all heard this before. But why would we set expectations this way? The transaction is immediately infused with negative energy from the start.

Here’s another one. Molly is the 28-year of vice-president of marketing at a consumer products company. While interacting with a prospective client who is in his sixties, he makes a rather inartful comment. Molly is immediately triggered into thinking that she is being harassed. The comment was harmless to the client from a generational perspective, but Molly now sees him as a horrible person. From this point forward, everything he says and does is seen by Molly in a negative light.

Here’s the last example. Henry is interviewing candidates to fill a software development position. One individual had a very pronounced southern accent and was slightly overweight. These traits were off-putting to Henry and he scratched the candidate from consideration. This was a classic case of “judging a book by its cover.”

Now let’s look at the flip side of these encounters. For Jonathan, he had no idea that the company selling the used piece of equipment had a new piece of equipment arriving within two weeks and needed to quickly remove the old piece. To accomplish this, the company marked down the price significantly in order to move it.  The equipment had been maintained in pristine condition and was truly a bargain. Instead of her knee-jerk reaction to the older client, Molly might have chalked it up as a comment that was not intended to be offensive and watched to see if there was any other behavior that warranted concern. Finally, had Henry tested his candidate, he might have found a brilliant mind hiding inside that southern good old boy.

Ronald Reagan once used the term, “trust but verify” when answering a question about nuclear disarmament. This concept remains as viable today as it did back in the 1980s. Rather than thinking the worst about others, we instead genuinely think the best about them and through our interactions, verify that they deserve our positive feelings and goodwill. Instead of being on guard all the time, we embrace others and reject the notion that they intend to do us harm. If at some point it is clear they are intentionally breaking our trust, then we change our feelings toward them.

Our entrepreneurial endeavors are enhanced when we see the best in others. When we establish our relationships in a positive manner they will flourish. When we help build others up, both parties will be the beneficiaries. I recently had the opportunity to begin working with an individual that represents a company with which we’ve done business for years. Another member of our team had previously dealt with him numerous times and had fairly negative things to say about their encounters. I chose not to have preconceived notions about this individual and after several e-mails and conversations, found him to be most pleasant and helpful. He conducted himself honorably and while a little slow with his responses, always managed to follow through. I believe that if I had bought into my teammates feelings, my interactions might have been less positive.

When we adopt the trust but verify attitude, we can build strong and lasting relationships that will flourish over time. Thus, when you ask me what I see, I say that it’s all good.

This blog is being written in tandem with my book, “An Entrepreneur’s Words to Live By,” available on Amazon.com in paperback and Kindle (My Book), as well as being available in all of the other major eBook formats.

The Confident Entrepreneur

There is at least one must-have trait for successful entrepreneurs. Without confidence the road is very steep and rocky. College basketball is one of the most interesting demonstrations of how confidence or a lack thereof, can impact outcomes. I’ve watched many a game where the players on a team are tentative. They lack energy and they are missing their shots. Often they are out of position and cannot rebound or chase down loose balls. A few days later the same team plays another game. This time there is fluidity in their motion. They are passing the ball crisply; players are getting nice elevation when they shoot, and the ball is going in the hole. The night-and-day difference between the two contests is that of confidence.

What is the secret to gaining and maintaining confidence? There are several elements that are required. The first is that of “mastery.” Mastery is achieved through constant practice and the repetitive patterning that occurs as our experience builds. This is particularly important for millennials to understand. Fair or not, many millennials are tagged with the stereotype that they have an incredibly high sense of urgency. They don’t want to wait for results and can be impatient at times. However, I’ve seen millennials and people of all ages, try something a couple of times and believe they have mastered it. Then I watch as they try it again and bomb badly. With confidence shaken they are humbled and may become afraid to jump in the water again. All of this could have been avoided had real mastery been achieved. One of the biggest fears in society today is that of public speaking. And the only way to resolve this fear once and for all, is to practice speaking over and over and over. The fear doesn’t suddenly evaporate after a handful of gigs. It took me 50 or 60 times to reach the point that I began to feel comfortable in front of a group.

The second element is that of achieving a history of desired outcomes. It’s one thing to repeat a process enough times to master something. That helps to build confidence. But achieving the results we want is the validation necessary for us to know that we’re on the right track with our mastery. Let’s use our basketball example again. A team may be executing the basics and fundamentals properly; it may be playing strong defense, and the players are running the plays as designed. But if the scoreboard isn’t showing a W for the team on a regular basis, it’s hard to build confidence. I’ve never heard anyone profess that losing all the time builds confidence . . . but winning does. As entrepreneurs we must tweak our approach until we begin to win consistently. For example, if our sales approach isn’t working and we keep doing it the same way, it’s time to start experimenting to learn what it takes to win. After all, there’s no point in “mastering” losing!

The third aspect of building confidence is to always maintain a positive attitude – no matter what. We must believe that eventually we’ll get it right; eventually we will win. I’ve said many times that what we think in mind produces in the outer after its kind. When we believe at our core that we are going to win, eventually we will win. If we have doubts or know in our bones that we’re going to lose, eventually we will lose. I have never seen anyone become more self-confident by having a negative attitude. Attitude is critical to the success of individuals and to the team. If one member of the team is positive and the rest are negative, the confidence of the team will be adversely affected. As entrepreneurial leaders it is incumbent upon us to make sure that our team is unanimous with a positive attitude.

Developing mastery, achieving success and being eternally optimistic are the rocket fuel that will propel us to a perpetual state of self-confidence. This patterning also inoculates us from having our self-confidence shaken when from time-to-time we might stumble. We’ve been there before. We know what we must do, and we are able to re-calibrate and get back on track with ease and grace. There is no panic or desperation – we simply remember to follow the formula that has worked so well in the past.

Building self-confidence is a process much like riding a bicycle. Once learned, we may fall off on rare occasion; but when we do we get up, dust ourselves off and start riding the bike again like it never happened.

This blog is being written in tandem with my book, “An Entrepreneur’s Words to Live By,” available on Amazon.com in paperback and Kindle (My Book), as well as being available in all of the other major eBook formats.

Stacking the Deck

We entrepreneurs are winners at heart. Every day is like the Super Bowl or the World Series for us. It kills us when we lose on a last second shot. We train like we’re going into battle. We sweat and bleed and play through the hurt if there’s a chance to score a touchdown. We endure winning streaks that we are convinced will never end and losing streaks that create the lowest of lows. Whenever possible we want the deck to be stacked in our favor. Here are some ideas for doing exactly that.

  1. Admit mistakes. I’ve always said that mistakes are simply unfinished experiments in the laboratory of life. But this can be a trap for entrepreneurs. Why? Because false pride and arrogance can sometimes prevent us from quickly admitting our mistakes. We simply refuse to be wrong. And when it’s painfully obvious to others, we lose our credibility. The moral of the story is this. We admit our mistakes immediately, learn whatever there is to learn and move on. Doing so also garners more respect from our team when they see us take on this mantle of vulnerability.
  2. Always do the right thing. We always do the right thing – even when it’s to our disadvantage. This is all about integrity which is doing the right thing when no one is looking or will ever notice. This is all about looking in the mirror at the end of each day and knowing that we don’t have any regrets about how we treated other people.
  3. Show appreciation for others. Here’s another trap for us entrepreneurs to avoid. There are times when we can tend to believe that we are all important and single-handedly carry the day. In the process we may be seen by others as being arrogant. Very rarely is there a situation where the Lone Ranger-effect is a reality. Instead, our success is almost always the result of a team effort. As such, it is incumbent upon us to express gratitude and appreciation for the many things that others have done to contribute to our success.
  4. Be humble. I’ve always said that the bigger we become in terms of success and personal profile, the more humble we should be. While showing appreciation for others is part of this there is much more to it. We do our best to shine the spotlight on others. We are as gracious as we can possibly be. Rather than crashing around with our Type A personalities, we try and walk as softly as we can – almost to the point that others aren’t even aware we are there. We have enough self-confidence and self-awareness to know that we don’t have to be the center-of-attention to be highly successful.
  5. Always have a positive mindset. I have never encountered a situation where negativity produced a viable solution for anything. Positivity is contagious and is ours to model. When our team members see us remaining truly positive in the face of great adversity, they may be more inclined to do the same. Positive energy propels – negative energy repels. Who among us want to be around a negative person? When we can adopt the belief that what seems like failure in the moment is actually an opportunity for something bigger and better, we are well down the road to continued success.
  6. Persevere. The entrepreneurial game is a tough one. We get knocked down a lot. There are plenty of times that nothing seems to be going our way. But we always have a choice. We can throw in the towel or we can live by Winston Churchill’s famous quote, “Never give in, never give in, never, never, never, never – in nothing, great or small, large or petty – never give in to convictions of honor and good sense.” Endurance becomes our ability to outlast every challenge that comes our way.
  7. Laugh and have fun. We don’t always have to be so serious . . . and we don’t have to take ourselves seriously either. Entrepreneurship is not a life sentence to drudgery and misery. We should savor every breath we take as we walk this incredible planet. Laugh, laugh and laugh some more. And when we can laugh at ourselves that’s even better. The more our entrepreneurial journey can be fun, the more likely we are to be living our passion.

When put it altogether – admitting mistakes, integrity, appreciation, gratitude, humility, positivity, perseverance and laughter – we are clearly stacking the deck in our favor. This “extra edge” then sets us up for the success that is ours to claim.

You can also listen to a weekly audio podcast of my blog. What you hear will be different than what you read in this blog. Subscribe on iTunes or wherever you get your podcasts. You can also click on this link – Click here to listen to Audio Episode 126 – Easy Lifting.

This blog is being written in tandem with my book, “An Entrepreneur’s Words to Live By,” available on Amazon.com in paperback and Kindle (My Book), as well as being available in all of the other major eBook formats.