The Stressless Entrepreneur

Entrepreneurship can be a very stressful proposition. We’re trying to build our business and encounter countless challenges along the way. Cutthroat competition, product design issues, labor shortages, cash flow problems, slow sales, shipping snafus, government regulations, incredibly tight deadlines, lack of sleep and a host of other struggles. A lot of this is simply unavoidable and part of the growth and scaling process. How we deal with stress under duress is the name of the game.

Here are several questions we can ask ourselves. Is stress negative and draining? Do we view stress with fear and trepidation? Is stress something that we must survive? Or do we embrace stress and use it to “lean in” and thrive? You may think that thriving in stress is counterintuitive. But it is not.

It’s a fact that there are many opportunities for situations to become stressful. However, just because a situation is stressful doesn’t mean that we must buy in and take on the stress for ourselves. I know – this is certainly easier said than done. We start by observing how we normally react when confronted with potentially stressful circumstances. Some people withdraw and climb into a shell. Others might be combative and hypersensitive. Still others may wear their heart on their sleeve and present a woe-is-me portrait. Finally, there are those who may show panic and confusion. As entrepreneurial leaders we cannot afford to display any of these tendencies.

How we react outwardly is important to our team. If we are snippy and curt with the people around us, they will sense that something is wrong. If we show fear, they will smell fear and know that something is wrong. By always maintaining an optimistic and cheery demeanor, we can ensure the mental health of our enterprise. I realize that this is hard to do if we really aren’t feeling all that confident in the situation. It’s very difficult to fake it successfully. What to do?

On April 17, 2018, Southwest Airlines Flight 1380 bound from New York to Dallas suffered a massive engine failure that resulted in the loss of cabin pressure and the life of a passenger. Captain Tammie Jo Shults and First Officer Darren Ellisor remained calm under fire and safely landed the aircraft. They didn’t panic and followed their training to the letter. Once back on terra firma, Captain Shults personally spoke to each passenger as they deplaned. What was their secret? They eliminated the emotion and worked the problem.  

When we’re overwhelmed stress can build exponentially. This is the time to heed the old saying – eat the elephant one bite at a time. We break down whatever massive undertaking that is causing stress into manageable tasks. I am a compulsive list-maker. When a mountain looms in front of me I try and avoid looking at it in its totality. Instead, I develop a series of individual tasks and check them off my list as I finish them. I know this may sound like a mental game, but it works for me, and it might work for you too.

The next idea may seem like a bit of a stretch but can achieve the concept of leaning in and thriving. When faced with a sticky situation we look for the silver lining and ask the question, “How can I turn this into something positive?” Accomplishing this takes a lot of practice. It involves rising above the chaos and stress to take a clinical look at the landscape and find a way to succeed. I remember talking to a friend who had a major client that was terminating the relationship. Many entrepreneurs would have wrung their hands in despair. My friend immediately reached out to the primary competitor of the departing client and told him that he was now available to work with the competitor. This new relationship was worth twice the amount of business for my friend than before.

There are many other stress-busting techniques – and there may be times when we need to utilize all of them at our disposal. We should make certain we don’t become one-dimensional. Having other interests besides work provides outlets for our stress and frustration. This may include physical activities, hobbies, civic or charitable work to name a few. Meditation and deep-breathing exercises are excellent ways to remain centered and relaxed. It’s important to practice them continuously and not just when we are in distress. Finally, I’m a big proponent of creating and saying positive affirmations. Positive affirmations pattern our minds away from negativity and fear. For example, saying something like, “I am totally relaxed and ready to claim my good!” may be a great way to start. I know it may sound corny, but I’m living proof that it works. Saying a positive affirmation in groups of ten at least 100 times a day will lay the foundation. Doing it for a week or two adds the cement.

We all have moments where stress can build to overwhelming levels. But it doesn’t have to be debilitating if we choose to embrace it; lean into it and thrive.

This blog is being written in tandem with my book, “An Entrepreneur’s Words to Live By,” available on Amazon.com in paperback and Kindle (My Book), as well as being available in all of the other major eBook formats.

The Mistake-Prone Entrepreneur

I have a philosophy that mistakes are simply unfinished experiments in the laboratory of life. That does not mean we want to leave unfinished the same experiment over and over. But being too tentative and too cautious to avoid making a mistake may itself be a mistake! The obvious conclusion is that we want to learn from our mistakes and turn them into productive experiences.

To turn our mistakes into productive experiences we need to analyze them in a process-oriented manner. Being a go-go entrepreneur, it is not easy for me to slow down long enough to reflect on what went wrong. Generally, I just want to get back in the game and do it right the next time. This worked somewhat well in the past, but as I have gotten older, I’ve learned that being more intentional about analyzing mistakes increases the odds of not making the same mistake again. It also has caused me to look for the “silver lining” – that nugget of information that might enable me to turn the mistake into something unintentionally positive.

Step One in my mistake analysis process involves the simple act of identifying what went wrong and writing it down. Yes, I know this takes time, but it forces us to take a hard look at what happened. Did I follow an established process, or did I deviate from it – maybe even wing it? Did I fail to build-in a sufficient margin of safety at the front end? Did I somehow ignore warning signals that were flashing at me? Was I driven by emotion or was my initiative grounded in facts? I have found that most of my mistakes came from deviating from an established process. Because of my go-go nature I want results to happen very quickly. By analyzing my mistakes, I have recognized a tendency pattern to cut corners.

Step Two requires that we consciously determine what we need to do differently and commit to do it. Knowing that I have the propensity to cut corners, I have become committed to following established processes. Before I move forward with anything I am doing, I stop myself and ask the simple question, “What is the process that needs to be followed?” I make certain that I know exactly what the process should be and then I affirm, “I know the process and I will follow it.” Sometimes I may even make this pledge to a close colleague for accountability sake.

The final step in mistake analysis is that of looking for the “silver lining.” History is littered with mistakes that resulted in brilliance. Alexander Fleming discovered penicillin due to a mistake he made in his lab. Another famous mistake at the 3M laboratories turned into Post-it Notes. Plastic was invented as the result of a mistake – some say that Charles Goodyear left a mixture of rubber and sulfur on the stove too long and found that he had created a new material. Wilson Greatbatch was building a heart rhythm recording device in 1956; used a wrong part and realized that the device would maintain a heart rhythm – thus the pacemaker was born. If we do not look for the silver linings in our mistakes, we may never find that little (or big) something that manifests into a positive development. Finding the silver lining requires a creative mindset – perhaps this is an exercise that can be done with others. Take the mistake and purposefully look through the “rubble” to see if there is anything of value that might be useful.

Mistakes don’t have to be the end of the world for us if we take the time to find out what happened; how we’re going to act differently in the future and committing to such different action, and finding the silver linings that may be hiding in plain sight.

This blog is being written in tandem with my book, “An Entrepreneur’s Words to Live By,” available on Amazon.com in paperback and Kindle (My Book), as well as being available in all of the other major eBook formats.

The Adversity-Beating Entrepreneur

An airplane wing gains lift by taking off into the wind. This then causes the airplane to defy gravity and fly . . . an entrepreneurial metaphor if ever there was one. Interestingly, in my pilot days I once experimented with a downwind takeoff (on a very long runway) and could barely get off the ground. I quickly put the plane back on the runway and ended the experiment!

To build a muscle we exercise it regularly adding more weight and repetitions. Members of the military become elite Seals, Green Berets, Delta Force and Rangers by undergoing rigorous training involving obstacles that severely test the physical and psychological strength of a human being. In Kenya, long distance runners often wear no shoes as they traverse inhospitable terrain, toughening the soles of their feet in the process. I think you can probably see the lessons here.

Adversity can be an entrepreneur’s best friend if we allow it to be. If success comes without challenge, it’s easy to become complacent. We’re also robbed of growth opportunities that result from what we learn as we work through various hardships on the road to achievement. No one says we must like adversity. But avoiding it and fighting it does not work. I’ve found that the most constructive approach is to actually embrace it. For me this means relaxing and easing into adversity. It means establishing a positive mindset and expecting that much good will comes from the experience. We’ve all heard the term “silver linings” and used it many times. Often, we look back on what has transpired and almost as a consolation prize we identify the silver linings. Looking for them in advance can give us the lift that we need to fly through the clouds.

In addition to the tangible benefits that come from overcoming adversity in specific situations, there are numerous more global wins that can occur. Think about the last time you had a tough puzzle to solve. Perhaps one of the outcomes was that of heightened creativity and innovation. When faced with the prospects of failure our creative instincts kick in and the results can be amazing. We also find that collaboration and teamwork increases reinforcing the notion that two heads are better than one. While I thrive on making sense of complexity and solving tough problems, I find that doing it with others is more productive and builds a stronger organization.

Suppose a professional basketball team plays a game against the best high school team in the country. There’s no doubt about which team would win. Now, imagine that the same NBA team plays against the reigning world champion NBA team and beats them. Which win do you suppose offers a greater sense of accomplishment? We need to feel like we are doing something really worthwhile which can be difficult when we prevail without any struggle whatsoever.

Adversity helps us to identify weaknesses within our company as well as with our strategy. When we aren’t tested and succeed anyway, we don’t really know what could happen if our feet were held to the fire. Challenges and obstacles also allow us to develop resilience and perseverance – both individually and organizationally. I truly hated those first few months of my career when I was an apartment manager. I was kicked in the teeth, the rear and every other part of my body – I was totally miserable. But something finally clicked, and I figured it out. Quitting wasn’t an option for many reasons – thank goodness! Now I look back and understand how valuable the tough times were in teaching me how to get off the ground and back on the horse.

When we embrace adversity, we can make it work for us like an airplane uses the wind to take off. Then it can become a powerful tool in the entrepreneur’s toolbox.

This blog is being written in tandem with my book, “An Entrepreneur’s Words to Live By,” available on Amazon.com in paperback and Kindle (My Book), as well as being available in all of the other major eBook formats.

Stress and the Entrepreneur

Entrepreneurship can be a very stressful proposition. We’re trying to build our businesses and encounter countless challenges along the way. Cutthroat competition, product design issues, labor shortages, cash flow problems, slow sales, shipping snafus, government regulations, incredibly tight deadlines, lack of sleep and a host of other struggles. A lot of this is simply unavoidable and part of the growth and scaling process. How we deal with stress under duress is the name of the game.

Here are several questions we can ask ourselves. Is stress negative and draining? Do we view stress with fear and trepidation? Is stress something that we must survive? Or do we embrace stress and use it to “lean in” and thrive? You may think that thriving in stress is counterintuitive. But it is not.

It’s a fact that there are many opportunities for situations to become stressful. However, just because a situation is stressful doesn’t mean that we have to buy-in and take on the stress for ourselves. I know – this is certainly easier said than done. We start by observing how we normally react when confronted with potentially stressful circumstances. Some people withdraw and climb into a shell. Others might be combative and hypersensitive. Still others may wear their heart on their sleeve and present a woe-is-me portrait. Finally, there are those who may show panic and confusion. As entrepreneurial leaders we cannot afford to display any of these tendencies.

How we react outwardly is important to our team. If we are snippy and curt with the people around us, they will sense that something is wrong. If we show fear they will smell fear and know that something is wrong. By maintaining an optimistic and cheery demeanor at all times, we can ensure the mental health of our enterprise. I realize that this is pretty hard to do if we really aren’t feeling all that confident in the situation. It’s very difficult to fake it successfully. What to do?

On April 17, 2018, Southwest Airlines Flight 1380 bound from New York to Dallas suffered a massive engine failure that resulted in the loss of cabin pressure and the life of a passenger. Captain Tammie Jo Shults and First Officer Darren Ellisor remained calm under fire and safely landed the aircraft. They didn’t panic and followed their training to the letter. Once back on terra firma, Captain Shults personally spoke to each passenger as they deplaned. What was their secret? They eliminated the emotion and worked the problem.

When we’re overwhelmed, stress can build exponentially. This is the time to heed the old saying – eat the elephant one bite at a time. We break down whatever massive undertaking that is causing the stress into manageable tasks. I am a compulsive list-maker. When a mountain looms in front of me I try and avoid looking at it in its totality. Instead, I develop a series of individual tasks and check them off my list as I finish them. I know this may sound like a mental game but it works for me and it might work for you too.

The next idea may seem like a bit of a stretch, but actually can achieve the concept of leaning in and thriving. When faced with a sticky situation we look for the silver lining and ask the question, “How can I turn this into something positive?” Accomplishing this takes a lot of practice. It involves rising above the chaos and stress to take a clinical look at the landscape and find a way to succeed. I remember talking to a friend who had a major client that was terminating the relationship. Many entrepreneurs would have wrung their hands in despair. My friend immediately reached out to the primary competitor of the departing client and told him that he was now available to work with the competitor. This new relationship was worth twice the amount of business for my friend than before.

There are many other stress-busting techniques – and there may be times when we need to utilize all of them at our disposal. We should make certain we don’t become one-dimensional. Having other interests besides work provides outlets for our stress and frustration. This may include physical activities, hobbies, civic or charitable work to name a few. Meditation and deep-breathing exercises are excellent ways to remain centered and relaxed. It’s important to practice them continuously and not just when we are in distress. Finally, I’m a big proponent of creating and saying positive affirmations. Positive affirmations pattern our minds away from negativity and fear. For example, saying something like, “I am totally relaxed and ready to claim my good!” may be a great way to start. I know it may sound corny, but I’m living proof that it works. Saying a positive affirmation in groups of ten at least 100 times a day will lay the foundation. Doing it for a week or two adds the cement.

We all have moments where stress can build to overwhelming levels. But it doesn’t have to be debilitating if we choose to embrace it; lean into it, and thrive.

You can also listen to a weekly audio podcast of my blog. What you hear will be different than what you read in this blog. Subscribe on iTunes or wherever you get your podcasts. You can also click on this link – Click here to listen to Audio Episode 100 – Congratulations – You Own a Gold Mine!

This blog is being written in tandem with my book, “An Entrepreneur’s Words to Live By,” available on Amazon.com in paperback and Kindle (My Book), as well as being available in all of the other major eBook formats.