The Entrepreneur and the Team Slump

My favorite Major League baseball team was in a slump. They couldn’t hit their way out of a paper bag. Their starting pitching was amazing, but the bats were asleep. They were losing games 1 – 0 or 2 – 1. For a fan, it was agonizing to watch. How could it be that an entire team that is paid over $140 million a year cannot hit? What’s worse, the two highest paid starters were batting .169 and .203 respectively. It’s one thing for a player or two to be slumping. It’s quite another for the whole team to be in this predicament. Yeah, I know – I should have taken the long view. The season goes on forever and eventually the bats should come alive (they didn’t). Hopefully it wouldn’t be too late to make a serious run at a pennant (it was). But this whole episode is instructive from an entrepreneurial standpoint. What happens when our entire team is in a slump?

Have you ever felt like nothing is going right? Multiply this by the same feeling being shared by nearly everyone on your team and you may have a genuine team slump. The reason for this is as obvious as the entire baseball team slumping all at the same time. In scientific terms, the team’s attitude is messed up! So, you ask – how did we get there in the first place? Who knows? The important thing is that if we’re not careful it becomes a self-fulfilling prophecy. It often starts with one person – perhaps a star producer – who is struggling with a losing streak. That individual may grouse a bit with the “woe is me” routine. Others listen to this and can’t help but be impacted. It’s particularly concerning when a leader in the organization becomes negative in this way. Team members begin to feel a bit insecure. Everyone starts looking over their shoulders. They work especially hard to avoid mistakes and become very self-conscious in the process. Eventually each member of the team has become part of the downward spiral that creates the aforementioned slump.

What’s the way out? In baseball, sometimes the general manager fires the hitting coach. In other instances, the manager may shuffle the lineup. I’ve heard of more drastic situations where a team meeting occurs, and a player reads the riot act to the rest of the team. Then everyone rallies, puts on a new face, and plays the game with new resolve. And sometimes all of this can work.

I submit that when a team is struggling as a whole, it’s time for the leader to step up. It’s a time for calm. If the entrepreneur/leader starts to panic, it’s awfully hard for the whole team not to follow suit. Instead, strong positive reinforcement is needed from the leader. Each team member needs to be told in genuine terms how critical he or she is to the organization. The leader should point to the positive patterns of success that have been realized in the past. He or she shouldn’t hesitate to provide coaching where there are obvious flaws in execution.

It’s also a time to engage the team in an exercise of collaboration. Team meetings are held where ideas are exchanged, and new positive energy is created. It’s important for us as entrepreneurs to be truly optimistic and upbeat. It’s not a time to wallow in despair and dwell on all the negative things that have been occurring. When we model calm and creativity, our team will respond in kind. Our leadership has never been more important than at times like this.

Ultimately, we want each member of our team to commit to a positive attitude. Sound a bit woo-woo? It’s not. I haven’t been in the locker room of my favorite baseball team, but I’m willing to bet that the attitude isn’t very positive. Attitude is a razor’s edge. It’s easy to tip either way into positive or negative territory. If the team ends up with a negative attitude there is no way that it will win. It’s the entrepreneurs charge to make absolutely certain that a positive attitude is attained and maintained.

Team slumps can be attributed to the team’s attitude. Strong leadership that creates infectious positivity is a great start toward helping the team regain its balance and winning form.

This blog is being written in tandem with my book, “An Entrepreneur’s Words to Live By,” available on Amazon.com in paperback and Kindle (My Book), as well as being available in all of the other major eBook formats.

Is It Really a Struggle?

How many times have you heard that entrepreneurship is a struggle? Heck, we’ve all heard how life in general can be a struggle. But is it really? I think it’s worth exploring the notion of “struggling.” Various definitions of the word “struggle” reference adversaries, opposing forces, bodily effort, fight, conflict or contest. I’m just not feeling it.

Let’s paint a picture. Three years ago, Entrepreneur Ed launched his new enterprise. He has encountered many interesting issues along the way. There have been untimely resignations of key team members; nail-biting moments when it was questionable whether he would make payroll; a patent infringement lawsuit; shortages of raw materials that were critical in producing Ed’s product; brutal competition resulting in a price war; cancellation of a liability insurance policy, and the loss of a key customer. Many might say that the last three years have been a “struggle” for Entrepreneur Ed, after all, it appears that he has faced a great deal of adversity. But Ed doesn’t see it that way.

Here is Ed’s perspective. What others see as negative experiences Ed sees as puzzles to solve. Challenging – sure! But Ed believes that what doesn’t kill him will make him stronger and smarter. The utopian view would have us sail along on calm seas growing our businesses from 8 to 5, then going home to play with the kids and spend weekends at the beach. Uh, sorry, it doesn’t work that way. What matters most is the mindset we have as we move through the course of each day. Do we feel like we’re on a perpetual treadmill, grinding away and being attacked from all sides? Do we wonder when the proverbial “other shoe” is going to drop? Perhaps we have become totally overwhelmed to the point of depression. It doesn’t have to be.

Here’s the antidote to the “struggle.” We know we’ve signed on for an adventure – both in the entrepreneurial world and for life in general. That adventure is going to be whatever we make it. If we are fearful and expect disaster . . . we’re likely to find ourselves with a front row seat on the deck of the Titanic as it slowly sinks into the North Atlantic. However, every challenge does not need to end in catastrophe.

We have been rapidly scaling our companies for the past few years. There have been many moments when someone looking in from the outside might believe we were seconds from colliding with a massive iceberg (sorry, I can’t seem to shake out of the Titanic metaphor). I have never believed for a moment that we were on the wrong course. I’ve seen each challenge as a positive opportunity for creativity and growth. And guess what? It’s working! Every time we think we’re flirting with disaster we seem to pull a rabbit out of a hat – except there’s really nothing magical about it at all. Instead, we have a well-thought plan and we have an extremely positive mindset. We know there will be detours along the way. Sometimes we’ll have to backtrack to find the trail, but we are never lost, and we are always focused on our vision.

As I write this, it’s worth noting that I’ve been with the same company and on the same quest for 44 years. I can now look back and realize how incredible the ride has been. Did it ever seem like a struggle? There definitely were times early in my career where I wondered if we were going to survive. But the older (and maybe wiser) I’ve become, the more I’ve come to understand that success comes from within us. While there may be some external influences, it’s really all about how we see the world when we get up in the morning; how we choose to look at each experience throughout the day, and the impression with which we are left when our head hits the pillow at night. In other words, we’ll struggle if we believe we are struggling. Or, we’ll see the incredibly short time we are riding this planet as a golden opportunity for experimentation, innovation, mastery and joy.

We throw off the chains of “struggle” when we embrace a life filled with positive energy and gratitude. And then we can pursue our purposeful vision with confidence.

This blog is being written in tandem with my book, “An Entrepreneur’s Words to Live By,” available on Amazon.com in paperback and Kindle (My Book), as well as being available in all of the other major eBook formats.