Stacking the Deck

We entrepreneurs are winners at heart. Every day is like the Super Bowl or the World Series for us. It kills us when we lose on a last second shot. We train like we’re going into battle. We sweat and bleed and play through the hurt if there’s a chance to score a touchdown. We endure winning streaks that we are convinced will never end and losing streaks that create the lowest of lows. Whenever possible we want the deck to be stacked in our favor. Here are some ideas for doing exactly that.

  1. Admit mistakes. I’ve always said that mistakes are simply unfinished experiments in the laboratory of life. But this can be a trap for entrepreneurs. Why? Because false pride and arrogance can sometimes prevent us from quickly admitting our mistakes. We simply refuse to be wrong. And when it’s painfully obvious to others, we lose our credibility. The moral of the story is this. We admit our mistakes immediately, learn whatever there is to learn and move on. Doing so also garners more respect from our team when they see us take on this mantle of vulnerability.
  2. Always do the right thing. We always do the right thing – even when it’s to our disadvantage. This is all about integrity which is doing the right thing when no one is looking or will ever notice. This is all about looking in the mirror at the end of each day and knowing that we don’t have any regrets about how we treated other people.
  3. Show appreciation for others. Here’s another trap for us entrepreneurs to avoid. There are times when we can tend to believe that we are all important and single-handedly carry the day. In the process we may be seen by others as being arrogant. Very rarely is there a situation where the Lone Ranger-effect is a reality. Instead, our success is almost always the result of a team effort. As such, it is incumbent upon us to express gratitude and appreciation for the many things that others have done to contribute to our success.
  4. Be humble. I’ve always said that the bigger we become in terms of success and personal profile, the more humble we should be. While showing appreciation for others is part of this there is much more to it. We do our best to shine the spotlight on others. We are as gracious as we can possibly be. Rather than crashing around with our Type A personalities, we try and walk as softly as we can – almost to the point that others aren’t even aware we are there. We have enough self-confidence and self-awareness to know that we don’t have to be the center-of-attention to be highly successful.
  5. Always have a positive mindset. I have never encountered a situation where negativity produced a viable solution for anything. Positivity is contagious and is ours to model. When our team members see us remaining truly positive in the face of great adversity, they may be more inclined to do the same. Positive energy propels – negative energy repels. Who among us want to be around a negative person? When we can adopt the belief that what seems like failure in the moment is actually an opportunity for something bigger and better, we are well down the road to continued success.
  6. Persevere. The entrepreneurial game is a tough one. We get knocked down a lot. There are plenty of times that nothing seems to be going our way. But we always have a choice. We can throw in the towel or we can live by Winston Churchill’s famous quote, “Never give in, never give in, never, never, never, never – in nothing, great or small, large or petty – never give in to convictions of honor and good sense.” Endurance becomes our ability to outlast every challenge that comes our way.
  7. Laugh and have fun. We don’t always have to be so serious . . . and we don’t have to take ourselves seriously either. Entrepreneurship is not a life sentence to drudgery and misery. We should savor every breath we take as we walk this incredible planet. Laugh, laugh and laugh some more. And when we can laugh at ourselves that’s even better. The more our entrepreneurial journey can be fun, the more likely we are to be living our passion.

When put it altogether – admitting mistakes, integrity, appreciation, gratitude, humility, positivity, perseverance and laughter – we are clearly stacking the deck in our favor. This “extra edge” then sets us up for the success that is ours to claim.

You can also listen to a weekly audio podcast of my blog. What you hear will be different than what you read in this blog. Subscribe on iTunes or wherever you get your podcasts. You can also click on this link – Click here to listen to Audio Episode 126 – Easy Lifting.

This blog is being written in tandem with my book, “An Entrepreneur’s Words to Live By,” available on Amazon.com in paperback and Kindle (My Book), as well as being available in all of the other major eBook formats.

Keep the Line Moving

In November 2014, I wrote a blog about the Kansas City Royals major league baseball team and its losing effort in the World Series. A year later I’m pleased to once again write about the Kansas City Royals and the World Series . . . but this time the outcome is different because the Royals won the Series in five games. There’s a real symmetry with the parallels between how the Royals won and how entrepreneurs can win.

The 2015 Kansas City Royals was not a team of superstars. They were not a team of power hitters swinging for the fences and hitting the ball out of the park. In fact, Kansas City only hit two home runs during the World Series, and one was inside-the-park. The Royals won for a combination of reasons. First, all of the players bought into the culture and the plan that was conceived during spring training to win the championship. The players were aggressive at the plate and simply aspired to hit the ball and put it in play. They were intentional about trying to make contact with the ball and send it through the gaps. Once a player was on base the mantra became “keep the line moving.” In other words, the key to producing runs was to generate singles, doubles, walks – whatever it took for the next player to get on base and advance runners across home plate.

Kansas City players and coaches spent considerable time doing research on their opponents. But it didn’t stop there. They also analyzed data on the umpires to understand how strike zones were being maintained. They watched how certain infielders threw the ball to first base; how quickly outfielders got the ball back into the infield and the tendencies of pitchers with their windup motions. The Royals used this information to decide when to stretch singles into doubles – or when Eric Hosmer decided to make a mad dash from third base to home on a ball hit to the third baseman in Game 5. This was a team that hustled. This was a team where it was obvious that all of the players were having fun and enjoyed playing the game. Probably the most amazing trait of the Kansas City Royals was their ability to come back from being behind in the later innings of a game and win. Seven times in the postseason they came from multiple runs behind to win, and outscored their opponents 55 – 11 after the sixth inning. Every player believed that no matter what the odds, they would win and they literally willed it so.

Each of our entrepreneurial endeavors would be well served to use the 2015 Royals as a model. Do we have superstars in our midst who require the feeding of big egos? Do they sulk or create drama when things don’t go their way? Are we focused on hitting the big time, or do we work hard to apply the basics and fundamentals that produce the singles (and sometimes a double) in our everyday business lives? Have we developed a winning culture within our organization that values the contribution of every team member? Christian Colón, a Royals backup infielder, hadn’t played a single game in the post season. And yet he was asked to bat in the 12th inning of the final Game 5 against the Mets. Down in the count with two strikes he proceeded to hit the go-ahead run that led to the championship. Manager Ned Yost trusted Colón to bat as a backup just as he trusted every starting player on the team.

Are we sticklers for diving in and digging up data, then translating it into the myriad of ways that will help us win? Is our team all about hustle and having fun? Do our team members have resilience and a comeback mindset? When the chips are down do they give up or do they truly believe that they can cobble together whatever it takes to put a W on the scoreboard? Sports often offer a plethora of wonderful metaphors that correlate with the business world. But the winning ways of the 2015 Kansas City Royals may be the ultimate example in this respect.

“Keep the line moving” is both an aspirational and an inspirational business concept. It certainly worked for the Royals and is a winning notion for us as entrepreneurs.

This blog is being written in tandem with my book, “An Entrepreneur’s Words to Live By,” available on Amazon.com in paperback and Kindle (My Book), as well as being available in all of the other major eBook formats.

Royals World Series

Worldly Serious Lessons

Indulge me with this blog posting. The 2014 World Series has just concluded and was one of the most exciting I’ve ever seen. It truly kept us on the edge of our seats until the last out in the bottom of the ninth inning with a Kansas City runner on third base who could have tied the game. Even though my Kansas City Royals did not prevail there are some excellent baseball metaphors that translate into some wonderful entrepreneurial lessons.

The MVP of the World Series was the Giants ace pitcher, Madison Bumgarner. Even though I’m a Royals fan I marveled at this cool, calm and collected 25-year old phenom. He pitched in three games during the Series and limited the Royals to nine hits, one run and one walk in 21 innings. Folks, this is called differentiation. There is no doubt that Bumgarner was the difference maker in the World Series for San Francisco. As entrepreneurs we increase our odds for success the more significantly we can differentiate our products or services.

The 2014 Kansas City Royals are a young team. There are no superstars in this bunch. The Royals didn’t even win their division, making the playoffs instead as a Wild Card entrant. They beat the Oakland Athletics in the Wild Card game; then swept the Los Angeles Angels and Baltimore Orioles to win the American League pennant. A lack of superstars also meant a lack of big egos and prima donnas. The result was a group of young men bonding together as a real team. This was most evident when one of the top hitters took it upon himself to lay down a sacrifice bunt to advance a runner when the Giants least expected it, rather than trying to hit it out of the park. Entrepreneurs succeed more often when we function in a true team fashion rather than as lone wolves.

While I’m gushing about my Royals, let me add another dimension about this team. It was evident that these guys were having fun. Game after game we saw scenes of players laughing, joking and genuinely enjoying themselves. Some of the players Tweeted where they were going to party after the games and bought thousands of dollars of drinks for their fans. What is the point of being an entrepreneur if we can’t have fun doing what we do? I’ve talked to a number of entrepreneurs who appear to be successful but are miserable. This is a dangerous “crash-and-burn” formula.

Finally, it was fascinating to observe the focus displayed by Giants and Royals players alike. When the focus was lost there were strikeouts, errors and walks. When the focus was maintained it was a thing of beauty. There were spectacular catches all over the field. Tough pitches were turned into base hits. Base running was exquisite. In the entrepreneurial world we know the importance of focus. If we “scatter our fire” we strike out more often than not. But when we focus, we create a special energy that serves to deliver the results we want.

Baseball is a sport. Entrepreneurs play for keeps. At the intersection of the two is differentiation, functioning as a true team, having fun and maintaining focus. Play ball!

This blog is being written in tandem with my book, “An Entrepreneur’s Words to Live By,” available on Amazon.com in paperback and Kindle (My Book), as well as being available in all of the other major eBook formats.

baseball

What Happened to Recess?

Question: Why is it that so many work environments are staid and boring? No one seems to want to have any fun.

Answer: I remember how recess was a much anticipated event in my elementary school years. We’d keep our nose to the grindstone with reading, writing and ‘rithmetic, and then the teacher would announce that it was time for recess. The clouds would part, the sun would shine, the birds would chirp and the angels in heaven would sing the sweetest songs ever heard. We would stream outside for 15 or 20 minutes of pure bliss. As we grew older we bought into the notion that a play break was only for kids.

Part of the problem is that many people see work as work and play as play. For some reason they believe that there can’t be an intersection between the two. As entrepreneurs we can be pretty intense at times, so lightening things up a bit is very much in order. Many of us learned that we should always be prim and proper – if we let our hair down at all, we’d be viewed as immature and it could hurt our chances to advance in the world. Fortunately there are some companies and organizations that are discarding these old mores. Hopefully this trend will continue.

Having fun while we work makes us more productive and more effective. It also allows us to build relationships and helps us to avoid burnout. So how can we infuse the concept of recess back into our daily lives? We can start by giving ourselves permission to have fun, and to discard some of the old tapes that are playing in our heads that tell us we should not play at work. Then we find things to do during the day that bring joy and laughter to others. For a number of years during the heat of the summer, I donned an ice cream cone costume and pushed an ice cream cart around the office. I dispensed ice cream bars to our associates and elicited a lot of smiles in the process. It was fun for them and I had a blast.

One company that seems to weave the recess mentality throughout each day is Southwest Airlines. The employees are given license to have fun. Flight attendants sing and dance and the pilots provide witty commentary throughout the flight. I’ve spoken with many, many Southwest employees over the years, and every one of them provided testimony as to how much fun they have serving their customers every day.

Life is too short not to be happy and smile all the time. There’s no reason to turn off our joy when we are working. When we have fun and include others in the process everyone benefits. And the simple and beloved concept of recess lives on.

This blog is being written in tandem with my book, “An Entrepreneur’s Words to Live By,” available on Amazon.com in paperback and Kindle (My Book), as well as being available in all of the other major eBook formats.

recess

Super-Duper Extended-Life Batteries

Question: When I take a vacation I can’t seem to stop thinking about work. We go to fun places but my mind is in overdrive about work things and I don’t really enjoy my downtime. How do I change this?

Answer: It sounds like I used to be you. I can remember a number of vacations early in my career where I would actually feel guilty for being gone. We’d be engaged in vacation activities and I’d have to stop and call the office to see what was “blowing up.” I would worry whether or not something so monumental might happen that I’d be fired the moment I jumped back in the trenches. My vacations weren’t particularly fun because I would return with my stomach tied up in knots. As a result, I took fewer vacations because I thought I’d score points with my boss and I wouldn’t have to deal with the agony of being gone. Sounds messed up – right?

I don’t think anyone will argue with the fact that we need time to re-charge our batteries periodically. But our batteries aren’t like those of a car. When a car is being driven, the battery is being continuously charged. Our batteries are like that of a small appliance. Plug us in; charge us up; unplug us, and we’ll go for quite a while. And think about the car analogy for a moment – eventually the car battery wears out and simply dies. Then it has to be replaced. We don’t have the luxury of replacing our “batteries” because we die too.

Life balance is the key. Of course it’s the new buzzword but it’s absolutely a valid concept. We simply cannot do our best and be the best that we can be if our lives are one-dimensional. Vacations are critical to helping develop the balance we need. It doesn’t matter if it’s a series of short mini-vacations or a few longer ones, the whole point is to get away from the regular routine. I take several vacations each year where I spend time on the computer and phone but put it all on hold for a fun activity of some sort during the course of each day. Then once a year I “drop out” for a couple of weeks. We go to a tropical island and just play. No phone, no computer, no TV, no newspaper – just sun, fun and togetherness time with my bride. And the minute I sit down on the airplane, I turn off all aspects of work.

To get the most of a vacation we need to give ourselves permission to have fun. Think about this. As entrepreneurs we’re driven all of the time. So it’s time to lighten up and enjoy!

This blog is being written in tandem with my book, “An Entrepreneur’s Words to Live By,” available on Amazon.com in paperback and Kindle (My Book), as well as being available in all of the other major eBook formats.

batteries