The Victimized Entrepreneur

I listened to a fascinating business podcast recently. The host was interviewing an entrepreneur who apparently has faced many challenges throughout her career. What struck me the most was her statement that she has a “chip on her shoulder.” We’ve all heard this phrase before, and often it’s portrayed in a positive light. The thesis is that a person has faced adversity and come away from the experience stronger and tougher. I downloaded the transcript of this interview (which lasted for nearly an hour) and read it carefully. What I pieced together led me to question how positive a “chip on the shoulder” notion actually is. When does it veer into victimization territory?

For starters, let’s look at some phrases that I excerpted from the transcript. “Not everybody had a fair shake.” “In another way the industry is biased, and the numbers are terrible and bleak.” “I will say that it took an embarrassingly long time to get anyone to take me seriously, so that’s where the insult is.” “Some of these barriers are just insulting.” “One person has to climb the mountain and another’s gotta climb a fence.” “The person across the table has to get a fighting chance.” “I don’t play well with others.” “I’ll tell you this honestly, our goal post has moved – it’s also there is a microscope on what I’m doing and what my company is doing, that is not on other companies.” And how about this gem? “Back to the theme that it’s a meritocracy except you have to work five or ten times harder than everybody else which is the opposite of a meritocracy.” Other words were used like “dignity,” “gut punch,” “injustice” and “really screwed me over.”

This entrepreneur shared her journey of the past two or three years, and while she’s clearly made some progress with her business, a case could be made that she ought to be farther along. She obviously believes that the reason that she is not is due to external forces that have conspired against her. I don’t think I’ve listened to someone sound more like a victim in a long time. Unfortunately, the podcast host played the part of enabler and sympathizer. He egged her on and attempted to validate her claims. Yet, she presented very little concrete evidence to support her mindset.

I can’t begin to know all the experiences encountered by this entrepreneur. Undoubtedly there have been some trials and tribulations along the way – however, the world is not selective about this! The entrepreneur from the podcast has chosen to develop a “chip on her shoulder,” advocating that the deck has been stacked against her and others have stood in the way of her success. The result appears to be a bitter self-fulfilling prophesy.

What if this entrepreneur took a different path? What if this entrepreneur looked at the obstacles as opportunities rather than conspiracies? What if she believed in her heart that every failure meant that something even bigger and better was in store? What if she could visualize abundance and possibility instead of lack and limitation? Over the course of my career, I’ve always found that embracing optimism and positivity begat the desired results far more often than wallowing in pessimism and negativity.

For me, a “chip on the shoulder” is a cynical mindset. It is typified by wariness, suspicion, skepticism, and distrust. Entrepreneurs that wrap themselves in a “chip on the shoulder” cocoon will have a much tougher time receiving the good which they are pursuing. Here’s an indisputable fact. The adversity we experience directly shapes our mindset. But we make a choice as to what shape it takes. When we dwell on “being screwed over,” “gut punches” and “not playing well with others,” we are setting that shape as a giant chip that rests on our shoulder. And what a weight that chip can become!

We can avoid a “chip on the shoulder” mentality by following the positive path to our success. This enables us to work through, around, over and under the obstacles that we face and see them as opportunities to grow.

This blog is being written in tandem with my book, “An Entrepreneur’s Words to Live By,” available on Amazon.com in paperback and Kindle (My Book), as well as being available in all the other major eBook formats.

The 100% TPR Entrepreneur

At the U.S. Military Academy in West Point, New York, all cadets learn many valuable lessons about life. One in particular seems extra important in this day and age. When something goes wrong – anything at all – a cadet is expected to state to a superior officer, “It was my mistake, Sir, and I take full and total responsibility. I made the mistake because . . .” It matters not that someone or something else may have caused things to go awry. Cadets are taught from the very beginning to own the results of whatever may be happening around them. I call this 100% Total Personal Responsibility – 100% TPR.  

Think about how much finger pointing occurs in our daily lives. The excuse factory is operating 24/7 and works at full capacity to produce victim after victim. Few people are willing to stand up and proclaim 100% TPR. Thus, it’s refreshing to see that young men and women, who are choosing a career in the Army, are doing so with a mindset of personal responsibility. They truly own their lives. Entrepreneurs should take notice of this concept to understand how to become effective leaders.

Think about a variety of everyday scenarios where we witness the blame game being played. A basketball team with a losing score believes that the officiating has been too one-sided. “It’s hard to win an “eight-on-five” game,” some of the players exclaim. There’s no doubt that blown calls are a fact of life in sports. Players that have 100% TPR aren’t going to point the finger at the referees though. Instead, they will stand up tall and say, “It’s my responsibility that we lost because I didn’t execute on offense like I should, and I allowed my opponent to get past me to the basket too many times.”

A small business is competing for a contract and loses. The vice president of sales is visibly angry and says, “The playing field wasn’t level. We should have won, but our competitor had an unfair advantage by making promises they won’t be able to keep!” Conversely, the entrepreneur with 100% TPR says, “We lost because we didn’t do a sufficient job of differentiating our product from the competition. I take full responsibility for that.”

The whole point is that as adults, we NEVER blame someone or something for our failures. We ALWAYS take 100% Total Personal Responsibility for everything that happens. You may be thinking that there must be circumstances that are out of our control where we shouldn’t be held responsible. For example, what about the guy who steps off the curb after checking for traffic and a crazy drunk driver mows him down at 90 miles per hour? How can that guy be at 100% TPR? Here’s the thing. That guy made the choice to be in that place at that time. That’s not to say that the choice was right or wrong – just that’s the choice he made. Perhaps he could have looked further down the street to see the drunk driver barreling toward the intersection and waited until the car passed. And don’t misunderstand – this isn’t to say that the drunk driver wasn’t responsible – he was absolutely the one at fault. But when we are at 100% TPR, we aren’t worrying about anyone else because we have 100% ownership of our lives.

Eliminating any and all thoughts of victimization is critical to living a life of 100% ownership. It liberates and empowers us, allowing for constant self-improvement and growth. When we blame others, we interrupt this improvement and growth process. In my business and in my life, I want to evaluate the risks and rewards and proceed based upon the information I have gathered. The choices that I make may be right or they may be wrong, but they are my choices and I own them, regardless of the outcome.

We can practice the concept of 100% TPR by stopping ourselves when we are in situations where blame might normally be the default thinking. Instead, we say, “I take 100% Total Personal Responsibility for what has happened. It happened because . . .” This affords critical analysis to determine the root cause for a failure and gives us the opportunity to learn how we can make different choices in the future. And remember, taking 100% TPR isn’t enough unless the second part of the idea is explored – “It happened because . . .” We must know what we could and should have done differently.

Success can come through failure if we are willing to take 100% Total Personal Responsibility. It can also allow us to model great leadership for the benefit of others.    

This blog is being written in tandem with my book, “An Entrepreneur’s Words to Live By,” available on Amazon.com in paperback and Kindle (My Book), as well as being available in all of the other major eBook formats.

The No-Replays-Allowed Entrepreneur

Recently I was speaking with a man who was miserable in his job. He was feeling very stifled and unappreciated. He told me about several decisions his boss had made that proved costly to the company and impacted his bonus on a personal level. He was particularly incensed that the boss shielded his superiors from the rest of the troops – and thus the higher-ups in the organization were unaware of the screw-ups and incompetence that were evident. Going over the boss’ head would be suicide. Have you ever heard this before? Perhaps you’ve even experienced it yourself.

We might be tempted to simply dismiss this as a classic case of job dissatisfaction, which it is – but . . . For 20 minutes this person went over and over the issues with which he had been dealing. He was intense. He was angry. This individual had a passion for what he had been doing and felt as though this passion had been stolen from him. Without a doubt he was grieving over what was obviously a loss for him. And to make matters worse, he felt powerless to do anything about it.

I recounted to him what he had told me and followed up with this statement, “So, it sounds like you’re done, right?” After a brief pause, he said, “Yeah, I guess so.” And then he repeated it a bit more emphatically. He was so mired in misery that he hadn’t really come to grips with the fact that he had already made up his mind to make a change. At this point I redirected the conversation and began to ask a series of questions intended to stimulate his vision for the future and what he’d like to do. Yet, he continued to re-hash what he was encountering in his present position. Finally, I asked his permission and then offered him the following advice, “You’ve already walked through the gate. Close it; don’t look back and move on.”

I realize that this advice may sound trite and overly simplistic. But if you’ve ever been in a similar situation, you’ll understand how easy it is to become trapped in a vicious cycle of “replays.” This is where we replay blow-by-blow how we’ve been wronged. Somehow, we’re transformed from savvy entrepreneurs into finger-pointing victims. What to do?

Intuitively we know that the replays must stop, and we must move on. It’s also true that we may not necessarily have someone around who will shake us out of our funk. It’s a fact that the negative energy expended with the replays has never solved the problem for anyone. So, we have a choice to make, and there’s only one choice. Remaining locked into the status quo isn’t an option. And we’ll assume that there’s nothing we can do to improve the status quo.

I recommend taking the following steps. First, we affirm that we are ready to move on. The best affirmation is to quit whatever situation is no longer tenable. But that might not be immediately possible. If it’s a job or a partnership, it may be necessary to map out an alternative before making a move. But emphatically making the decision is vital. Second, we set a timetable for moving on, especially if it’s going to take a while to plot our course. Third – and this one is important – we create a vision of our future. If there were no obstacles in our way, what would we be doing five years from now? I always suggest painting the grandest picture possible and then work backwards to the present. This can be an exhilarating exercise and helps create a positive mindset for moving forward to make our vision a reality. Putting this vision in writing is critical along with identifying the process we will undertake to get from here to there.

Being stuck in replay mode when we’re mired in a hopeless situation does nothing more than make us miserable. Affirming that we’re done with the negative circumstances; committing to a timetable and creating a vision for our future are the steps needed to move forward.

This blog is being written in tandem with my book, “An Entrepreneur’s Words to Live By,” available on Amazon.com in paperback and Kindle (My Book), as well as being available in all of the other major eBook formats.

The O-Fer Entrepreneur

In baseball the stat line for a hitter who strikes out, flies out or grounds out in all his at-bats during a game is shown as 0 – 4 or 0 – 5. The stat sheet for a basketball player who continually shoots and misses without scoring a point might show 0 – 7 or 0 – 10. In athletic terms this is an O-fer . . . O for 4 or O for 5 . . . O-fer. Going O-fer is an ignominious experience and generally brings on scorn from the fans. In 1922, Babe Ruth faced St. Louis Browns’ pitcher Hub Pruett. The first 14 at-bats for the Babe resulted in 10 strikeouts and two walks. During the 1922 World Series, Babe Ruth hit one single and one double in 17 trips to the plate. Arguably one of the greatest players to ever step on the diamond, Babe Ruth struck out 1,330 times. That was fewer than other baseball luminaries such as Barry Bonds (1,539), Mark McGwire (1,596), Mickey Mantle (1,710), Alex Rodriquez (2,287) and Reggie Jackson (2,597). Any student of the game will tell you that all of these players were some of the best in the history of baseball.

There is another side to the story. Ruth had 2,214 Runs Batted In (RBI); Bonds had 1,996; McGwire had 1,414; Mantle had 1,509; Rodriguez had 2,086, and Jackson had 1,702. And each smacked a lot of home runs during their respective careers – Ruth (714); Bonds (762); McGwire (583); Mantle (536); Rodriguez (696) and Jackson (563). I know this is a lot of statistics and if you are not a baseball fan you may not fully understand the astounding nature of these feats. But there is a point to all of this. In life we do strikeout. Baseball players strikeout. Entrepreneurs strike out. Salespeople strike out. Going O-fer is just part of the game.     

What matters is how we deal with going O-fer. When we flameout do we play the victim and blame someone else? Or do we examine our technique as well as the surrounding circumstances and look for ways to tweak our “form?” How easy would it have been for these great baseball players to have let their propensity to strikeout destroy their careers? Instead, they did something else. They figured out how to take the strikeout experience and find a way to hit the ball out of the park in a future plate appearance. Babe Ruth was number 118 in lifetime strikeouts, but he was number two in RBIs. I find this fascinating. Here is a man who drove in far more runs than he struck out – yet he had a lot of strikeouts over the course of his career.  

I listened to a podcast recently about a venture capital firm that was launching its first fund. The principals were doing the typical road show and calling on prospective investors in multiple markets. They would typically be gone for a week at a time – one week they made 25 meetings in Boston, Chicago, Atlanta, Miami, and New York. During that week they were O-fer through 22 meetings. Imagine how this might feel! Yet, on their final day, they went three-for-three and netted tens of millions of dollars in commitments.

There’s more than just resilience at work here. It is critical to understand that going O-fer is just part of the game. It does not mean the game is over. With each new meeting, pitch, visit or idea, we are starting zero to zero. It is a tie game. I have learned not to look at O-fer beyond zero to zero. If we do not win the last at-bat we simply start over with the next one. We remember the instructive elements from the encounter and discard all emotion as we make the pitch again to the next customer. We only lose if we stop playing the game. We know in our bones that eventually we will hit a home run or an RBI. So, we keep playing the game.

If we understand that O-fer is just part of the game and can maintain our positive energy, we can erase our doubts and feelings of limitation. This sets us up to ultimately connect with the ball and score consistently.

This blog is being written in tandem with my book, “An Entrepreneur’s Words to Live By,” available on Amazon.com in paperback and Kindle (My Book), as well as being available in all of the other major eBook formats.

The Slumping Entrepreneur

In 1961 Major League Baseball’s Philadelphia Phillies suffered a 23-game losing streak. The 2013-14 NBA Philadelphia 76ers endured a 26-game losing streak. In 1976-77 the Tampa Bay Buccaneers had the longest losing streak in NFL history at 26 games. Dan Meyer played both in the infield and the outfield for the 1983 Oakland Athletics and captured the MLB record for hitless at-bats in 48 attempts by a non-pitcher. Talk about slumps! A quick check of the dictionary offers the following definition of slump – “a period during which a person performs slowly, inefficiently, or ineffectively, especially a period during which an athlete or team fails to play or score as well as usual.”

We have all watched sports teams at amateur and professional levels encounter slumps. Ditto for businesses. And we’ve undoubtedly experienced periods in our own lives where we perform slowly, inefficiently, or ineffectively. Feelings of hopelessness and victimization set in. Day after day we become more lethargic. It is harder and hard to get out of bed. We are defeated shortly after we arise. When things don’t turn out the way they should we say things like, “it figures – I just can’t win,” and an air of resignation sets in.

A slump is simply a state of mind. While I do not have scientific proof, I believe we enter a slump because of negative thinking. We are rocking along with everything going fine and something happens that has negative connotations. Maybe we were certain we were going to win a certain piece of business and then we don’t. Rather than shake it off and re-double our efforts with a positive attitude, we allow the loss to gnaw at us. It might be very subtle or even subconscious. But we let that little bit of negativity into our psyche and that, my friends, can be the beginning of a slump. That is why I am such a staunch advocate for maintaining a positive frame of mind 100% of the time. Positivity is the best armor against a slump. When something does not go right, we need to see it as an opportunity to get right back on the horse and ride again . . . without hesitation. The negative creep in our consciousness will kill us if we don’t.

Suppose that somehow, we find ourselves in a slump. How do we pull out of it? The same way we avoid falling into a slump in the first place. The first and most important step is to examine our attitude. Recognizing the negative thoughts and replacing them with positive ones is absolutely crucial. And we need to make sure we get every last one of them. Even a lingering doubt of any sort can be enough to keep the slump alive.

Once we return to a positive frame of mind, we can take some additional steps to ensure that we are back on track and the slump is behind us. Look for a small victory of some sort. No need to swing for the fences – just get a base hit. For example, we don’t need to immediately make that next big sale. Instead, simply get an appointment to meet with a prospective customer. Also, it is a good time to review the basics and fundamentals of whatever it is that you do. This becomes a necessary grounding exercise. A baseball player who is struggling at the plate will often focus on the mechanics of his hitting. Perhaps he finds that a very minor change in technique makes all the difference. With a completely positive mindset and solid basics and fundamentals working in concert, the final step is going to a place of gratitude. We have so much for which to be grateful and must intentionally create a thanksgiving inventory. Focusing on gratitude will close the circle and put us back in the winning mode again.

Slumps occur because we let in a tiny bit of negativity. We can quickly end a slump by regaining our positive attitude; by focusing on the basics and fundamentals of what we do, and by being thankful for all the good that is in our life.

This blog is being written in tandem with my book, “An Entrepreneur’s Words to Live By,” available on Amazon.com in paperback and Kindle (My Book), as well as being available in all of the other major eBook formats.

The Opportunity-Seeking Entrepreneur

Knock-knock. Who’s there? Problem. Problem who? This childhood riddle is emblematic of a common perspective that many of our daily encounters present problems for us. But are they really problems? I’m sure that an argument can be made that anything a bit perplexing or where a less-than-favorable outcome is realized, could be considered a problem. But why do we choose to believe this so often? Some of us by nature are problem-solvers (I’ve been known to fall in this category) and so we may see situations as problems to be solved. But I submit that there is a different way to look at this.

For the last many years, I’ve become more and more inclined to be an “opportunity-seeker.” And what a difference it makes to see things as less problematic and more opportunistic. Obviously, this is a subtle shift in mindset – does it really matter what we call it? I believe that it does because of how we tend to react internally to problems versus opportunities. Some of our natural feelings when facing a problem may be dread, fear, surprise, fatigue, victimization, overload, resignation, procrastination and apathy. All of these feelings are cloaked in negativity. Of course, there are positive ways to view problems and many of us may do so; but I’ll bet that the natural tendency is to focus more on the negative perspective.

On the other hand, becoming an “opportunity-seeker” is a proactive and positive manner in which to move through challenging situations. Notice my language here. I didn’t talk about “facing” a problem. I didn’t talk about a “resolution.” Instead I used the words “move through challenging situations.” This sounds effortless but it’s not. However, the process of “moving through challenging situations” does not have to be filled with our own emotional downside drama. And there’s one component to be an “opportunity-seeker” that makes it all worthwhile in my view. We get to unleash our creativity.

Creativity is one of the most positive energies that we can experience. It’s much more expansive than just figuring out how to fix something. Metaphorically speaking, creativity enables us to make things bigger and better. I’m sure you’ve felt the frustration of trying to put together a puzzle where you simply can’t find the right piece. We just want to “fix” the situation by finding the missing piece and moving on – right? Contrast this with taking a pile of Lego® pieces and building an object right out of our minds-eye. That’s the difference between being a problem-solver and an opportunity seeker. Some situations will always require finding the right piece to the puzzle no matter how creative we want to be. But we can find a way to harness our creativity in every situation. In the literal case of the puzzle, perhaps we can become more imaginative in the way we sift through the pieces to find the right one. Or maybe we make a game out of it.

The office lease for our company’s space recently expired. Even though we’re a commercial real estate company we always leased space rather than owned it. In the past we were able to secure the leasing and management of an office building by offering to be a tenant and pay a market rent. After we sold the commercial side of our business to focus on apartments, we no longer needed to rent our corporate office space. We began the search for new office space nearly a year ahead of our lease expiration. Several buildings were possibilities and we got serious enough about one such building to make an offer to purchase it. In retrospect, it was a blessing that the seller was unwilling to come anywhere close to the price we wanted to pay, and the deal stalled. This building would have quickly been too small, and we would have been spread across three floors.

Then, I woke up in the middle of the night and the image of another building popped into my head. It wasn’t on the market and I had had a long relationship with the building owner. We reached out and lo and behold – the owner was willing to sell. We completed a private transaction several months thereafter and now occupy beautiful space in a much larger (and more attractive) building, with plenty of room to grow, and in a much better location. I am so glad that we didn’t try to “force” the opportunity we were seeking with the other building. The problem we faced on where to re-locate was solved with relative ease and grace.

When we choose to stop seeing challenging situations as problems, we cease limited ourselves to being only problem-solvers. Moving through challenging situations by looking for opportunities to be creative opens the way for feelings of joy, accomplishment, euphoria, happiness and satisfaction. Knock-knock. Who’s there? Opportunity!

Entrepreneurs Beware!

We live in a hypersensitive society today. It seems as though every time we turn around someone is being offended by something. It may be words, actions, facial expressions or even the way someone looks. The whole notion of being offended stems from a belief that we are somehow victims. Victims of what, I’m not really sure. But our culture is at a point where it promotes victimhood and all that goes with it. This is a very dangerous place for entrepreneurs to be.

Many of us Baby Boomers raised our children in an environment where everybody wins and there were no losers. I remember sporting events in which our daughters participated, and each child received a ribbon or a small trophy. Obviously in the real world there are winners and losers yet somehow, losing has become linked with victimization. I’m not saying that this is the sole reason for the hypersensitivity we are experiencing but it may be a contributing factor.

Entrepreneurs are in a tough spot. On the one hand we want to be sufficiently sensitive to saying or doing things that others could perceive as a slight. And yet we are in a rough and tumble business world that takes no prisoners. Unfortunately, it’s not enough to simply treat others as we would like to be treated. I’ve grown pretty thick skin over the years and as others will attest, it’s pretty hard to offend me. A few years ago, I took a computerized test that measured resilience among a number of traits and tendencies. My score was 97 out of 100 which I’m told indicates that I have very strong self-acceptance. My point in sharing is to demonstrate that I may be somewhat oblivious to attempts by others to offend me. So, what to do?

First, we need to measure our intent when we are interacting with others. Do we say certain things to another person because we want to make them feel inferior? Do we take certain actions because we want to “send a message” to a specific individual that we expect could result in hurt feelings? A compassionate leader will communicate honestly and openly while doing so with sufficient empathy. His or her ego will be totally eliminated from the interaction. If our intent is pure and we’ve separated from our ego, then it is less likely that we will offend someone.

Second, it’s important to understand what behavior is unacceptable. This is especially challenging from a generational perspective. A young female colleague of mine was at a luncheon recently. She shared that she sat next to an older man (Boomer generation) who was nice but commented as they were leaving that he was pleased to have been able to sit next to such an attractive young woman. My colleague was not offended but related that she thought the comment was unnecessary and inappropriate. What was intended as a compliment by an older man was interpreted as mild condescension by a younger woman. While I doubt that it was his intent to be condescending, it was clear that he has not learned that you just don’t say things like this.

I’m not advocating for political correctness. We’ve gone completely overboard with PC and it’s causing huge problems in our country. But I do think that we need to pay closer attention to how we might be perceived by others. And let’s do our own gut check. Do we find ourselves being offended with any frequency? If so, we might benefit from exploring what we see when we look in the mirror. Do we have a positive or negative self-image? Are we preoccupied with conflict or feelings of inferiority? If so, we may be prone to being easily offended.

As entrepreneurs we must develop thick skin through a strongly positive self-image. At the same time, we need to measure our intent when interacting with others as well as understand what is unacceptable to society. Doing so will minimize the likelihood that we will offend others.

This blog is being written in tandem with my book, “An Entrepreneur’s Words to Live By,” available on Amazon.com in paperback and Kindle (My Book), as well as being available in all of the other major eBook formats.

Replay Rules

The other day I was speaking with a man who was miserable in his job. He was feeling very stifled and unappreciated. He told me about several decisions his boss had made that proved costly to the company and impacted his bonus on a personal level. He was particularly incensed that the boss shielded his superiors from the rest of the troops – and thus the higher-ups in the organization were unaware of the screw-ups and incompetence that were evident. Going over the boss’ head would be suicide. Have you ever heard this before? Perhaps you’ve even experienced it yourself.

We might be tempted to simply dismiss this as a classic case of job dissatisfaction, which it is – but . . . For 20 minutes this person went over and over the issues with which he had been dealing. He was intense. He was angry. This individual had a passion for what he had been doing and felt as though this passion had been stolen from him. Without a doubt he was grieving over what was obviously a loss for him. And to make matters worse, he felt powerless to do anything about it.

I recounted to him what he had told me and followed up with this statement, “So, it sounds like you’re done, right?” After a brief pause he said, “Yeah, I guess so.” And then he repeated it a bit more emphatically. He was so mired in misery that he hadn’t really come to grips with the fact that he had already made up his mind to make a change. At this point I redirected the conversation and began to ask a series of questions intended to stimulate his vision for the future and what he’d like to do. Yet, he continued to re-hash what he was encountering in his present position. Finally I asked his permission and then offered him the following advice, “You’ve already walked through the gate. Close it; don’t look back, and move on.”

I realize that this advice may sound trite and overly simplistic. But if you’ve ever been in a similar situation you’ll understand how easy it is to become trapped in a vicious cycle of “replays.” This is where we replay blow-by-blow how we’ve been wronged. Somehow we’re transformed from savvy entrepreneurs into finger-pointing victims. What to do?

Intuitively we know that the replays must stop and we have to move on. It’s also true that we may not necessarily have someone around who will shake us out of our funk. It’s a fact that the negative energy expended with the replays has never solved the problem for anyone. So we have a choice to make, and there’s really only one choice. Remaining locked into the status quo isn’t an option. And we’ll assume that there’s nothing we can do to improve the status quo.

I recommend taking the following steps. First, we affirm that we are ready to move on. The best affirmation is to quit whatever situation is no longer tenable. But that might not be immediately possible. If it’s a job or a partnership, it may be necessary to map out an alternative before making a move. But emphatically making the decision is vital. Second, we set a timetable for moving on, especially if it’s going to take a while to plot our course. Third – and this one is really important – we create a vision of our future. If there were no obstacles in our way, what would we be doing five years from now? I always suggest painting the grandest picture possible and then work backwards to the present. This can be an exhilarating exercise and helps create a positive mindset for moving forward to make our vision a reality. Putting this vision in writing is critical along with identifying the process we will undertake to get from here to there.

Being stuck in replay mode when we’re mired in a hopeless situation does nothing more than make us miserable. Affirming that we’re done with the negative circumstances; committing to a timetable, and creating a vision for our future are the steps needed to move forward.

You can also listen to a weekly audio podcast of my blog. What you hear will be different than what you read in this blog. Subscribe on iTunes or wherever you get your podcasts. You can also click on this link – Click here to listen to Audio Episode 40 – Hero or Not?

This blog is being written in tandem with my book, “An Entrepreneur’s Words to Live By,” available on Amazon.com in paperback and Kindle (My Book), as well as being available in all of the other major eBook formats.

Comfortable Skin

How’s your skin? Does it fit comfortably? How thick is it? There are a couple of things to know about the skin of successful entrepreneurs. They are usually very comfortable in it and it’s thick as rhinoceros hide. Let’s explore what all of this means.

Our behavior, especially the way we treat other people, is a pretty good indicator of how comfortable we are in our own skin. We’ve all seen the caricature of a hard-driving take-no-prisoners Type A boss. He berates others and makes unreasonable demands. He is completely insensitive to the feelings of those around him and is often loud and boorish. I’m painting a pretty negative picture of this individual to dramatize my point. Such people are often deeply insecure. I’ve gotten to know several people like this. Every one of them has been a good person at heart, but they live in constant fear which adversely impacts their personality. They are afraid of being “found out” – they think that maybe they aren’t as qualified or “together” as the image they are trying to project. They are afraid that at any given moment they might fail at whatever endeavor they are tackling. The tough guy act overcompensates for these insecurities.

We all experience varying degrees of insecurity, but it’s how we deal with it that truly counts. I’ve had many friends and mentees over time that confided that they may be nervous about a particular situation and want my advice on how to handle it. As a seasoned pro when it comes to anxiety, I am able to boost their confidence by saying three simple words . . . “just be yourself.” And what I really mean is just be your true self. Not the mask that is worn and shown to others. Now you might say that this seems like overly simplistic advice. I agree. Just being ourselves is pretty simple. We try to overcomplicate things but it all boils down to this simple premise. I’ve learned how to overcome my anxiety and just be myself by pondering the following question. “Is this a life or death situation?” Fortunately I’ve always been able to answer “no.” Putting things in this perspective allows me to melt away the insecurity and just be who I am. As long as I’m being myself and maintaining my core values, I really don’t care what others may think. And then the pressure is off.

This brings me to my second “skin” point. Our insecurities mirror the manner in which we are affected by our interactions with others. When we allow ourselves to be hurt, feel slighted or victimized by someone else, it’s a reflection of how secure we are in our own skin. We take a lot of body blows as entrepreneurs. We may or may not get the credit when things go right, but we’re definitely the focal point when things go wrong – our fault or not. The business world is ultra-competitive and not everyone plays fairly. Conflict may erupt within our own organization and it’s up to us to resolve it. Bottom line – there’s a lot of opportunity to personalize the constant hammering to which we are subjected. We develop that suit of armor that gets us through the wars when we are totally comfortable with whom we are. I suppose in a way it’s more like a suit of Teflon™ that deflects the attacks. And perhaps they aren’t really attacks at all if we don’t perceive them as such . . . right?

Being comfortable in our own skin accomplishes two objectives. It enables us to treat others with dignity and respect and it inoculates us from allowing ourselves to be hurt by others. This is a pretty good twofer in my book.

 This blog is being written in tandem with my book, “An Entrepreneur’s Words to Live By,” available on Amazon.com in paperback and Kindle (My Book), as well as being available in all of the other major eBook formats.

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Oh Those Surly Bonds

I’m proud to say that I’m an entrepreneur in a state of denial. And I suggest that you too should be in a similar state of denial. Why you ask, would an entrepreneur want to be in denial? After all, we’re eternal optimists and have a never-say-die approach to everything . . . right? Here’s what I’m in denial about.

I deny fear. I realize that fear freezes me into a state of inertia, or causes me to make irrational decisions. Fear saps my energy and causes me to ride an emotional roller-coaster. Fear robs me of my creativity and my initiative. I will not be afraid.

I deny all thoughts of self-doubt. Self-doubt is my mortal enemy. It causes me to question my instincts and clouds my intuition. I become tentative and worry about making mistakes. Self-doubt destroys my confidence and causes me to question my abilities. I will not allow self-doubt to manifest in my life.

I deny any belief that I’m a victim. There may be times when I feel that I’ve been wronged or believe someone has done something that prevents my success. I realize that when I feel victimized I’m giving away my power to someone else. Playing the victim fills me with negative energy. I will not be a victim to anyone for anything.

I deny all thoughts of lack and limitation. I stop myself when I start to utter phrases such as, “I can’t because,” “I’m not able,” and “if only.” My entrepreneurial spirit is dulled when I think that I am limited in some way. I realize that the only limitations I have are those that I place upon myself. I will not allow thoughts of lack and limitation to creep into my consciousness.

Being in denial about fear, self-doubt, beliefs of victimization, and thoughts of lack and limitation is only the first of two critical steps. It’s not enough to simply deny these negative factors. We must replace them with positive action-oriented affirmations. I deny fear and embrace faith. I deny self-doubt and have total confidence in who I am and what I’m doing. I deny any belief that I’m a victim and take full responsibility for my actions. I deny all thoughts of lack and limitation and know that my opportunities have no bounds.

Denying that which will inhibit me and affirming the positive direction I will take, allows me to release the surly bonds that hold me. And then I can soar to new heights.

This blog is being written in tandem with my book, “An Entrepreneur’s Words to Live By,” available on Amazon.com in paperback and Kindle (My Book), as well as being available in all of the other major eBook formats.

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